Reseñas de clientes para VEVOR - Máquina comercial para hacer granizados con triple tanque de 15 L x 3 pulgadas, de acero inoxidable, para preparar 180 tazas de margaritas, batidos y granizados, ideal para fiestas en casa, restaurantes, cafeterías y bares.

The machine came in a damaged box, upside down. Therefore the compressor was handled incorrectly and we now have no idea how long it will last. I broached that subject and never got an answer. The customer servise emails are horrible. If you don't answer right away (we do have other things going on) "the case will be closed" even though they never answered the question about the compressor. The lights don't work right they keep flashing. They asked to send video, I'm not here when they are running it and it took me a few days to get the video. I finally sent it and they asked for another video, which again It takes a minute to get it. I received 7 or 8 of the this case will be closed with no helpful solutions. It has been totally frustrating. I was never called by a human being. I do not like the way issues are handled with this company

can't review anything because I never received it ....not happy with how long it took to get a straight answer as to why I hadn't received the frozen drink maker, it took some time but I got a refund but that is not what I wanted I wanted the product I had ordered and now I don't know if I can trust you again and order another one or not ....I have ordered some other things with you and they got here on time and work well but I really wanted the frozen drink maker

Not for the product per se, the customer service is horrible!

Honestly, I am so upset with your business as well as your customer service that I will ensure that everyone I know knows never to shop with you guys. You issued me a partial refund and the machine still isn’t working and apparently not able to be fixed and now I’m out $400 and I can’t get a hold of your customer service.

I waited forever for support even when I bought insurance already. They suggest solution and now leave me hanging when solution does not work. The machine shuts electricity down - Note this doesn’t happen the past month, only because the starter of the machine breaks out of no where

I bought this slush machine on May 25 to use for my family and friends making our favorite punch. I did that 4 times until it wouldn’t freeze for a baby shower last Sunday. The next day I made a new recipe of punch and again the only freezing I got was pea-size pieces of ice. These would float around and as soon as the motor silenced, the ice would melt. Over this past week I have contacted customer service with many difference fixes for my problem. The one I got most was to lower the temperature which I did. They suggested from -9 to -15. At -5 my punch was frozen solid but with the little balls of frozen punch. I was told to video the machine. I made more punch and did that videoing with help from my daughter to learn how to do it. When it got frozen, the punch would not dispense. It took about an hour to felt the punch so it would come out so I could clean the machine. I have had no useful help since I have been trying to get help. One answer was that this has alcohol so I needed to reduce the temperature. No where did I say it has alcohol. Actually it was for our church last night. After the trouble of making the video, the response I got was that the dispenser had not been used enough. I gave them a week to help me with this machine, but I got none.

Pessimo serviço a maquina nunca chegou a minha casa

Do not purchase this product. Quality of this product is really poor . I it leaks through the dispenser and light installed in the lid malfunction after about a week.Ive even purchased 1 year warranty but If’s hard to get replacement unit . It just becomes your headache

Items arrived damaged in a damaged shipping crate. Company refuses to honor warranty. Do not buy.

Die Slushy-Maschine wurde schnell geliefert und die Vorfreude war groß. Bei der Inbetriebnahme mussten wir feststellen das dass Gerät nicht kühlt. Daraufhin wurde der Kundenservice kontaktiert. Das Ergebnis ist ein einziges Chaos. Statt eine Reparatur oder Austausch vorzunehmen wurde mitgeteilt selber nach dem Schaden zu suchen. Anfragen werden dauerhaft mit standartiesierten Antworten beantwortet.