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Máquina de chispa fría VEVOR, paquete de 4 controladores de fuegos artificiales de 700 W, altura ajustable de 2 a 5 m, con sistema DMX avanzado, pantalla LED, asa portátil, aleación de aluminio para DJ, bodas, eventos y fiestas.

Reseñas de clientes para Máquina de chispa fría VEVOR, paquete de 4 controladores de fuegos artificiales de 700 W, altura ajustable de 2 a 5 m, con sistema DMX avanzado, pantalla LED, asa portátil, aleación de aluminio para DJ, bodas, eventos y fiestas.

700W 4 Unidades

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Beth Matlock Beth Matlock
Production Director
700W 4 Unidades
We ordered four more of these in plenty of time to get them in time for our program on December 7th. HOWEVER, they were delivered on the Wednesday before Thanksgiving and were not left at our front door. Another attempt was made on the day AFTER Thanksgiving, and our offices were closed, and it was not left at our front door. When I went to look for them, I discovered that they had been returned to the company. I called the customer service number and don't feel it was handled the best. There was plenty of time to reship them, but I was given that option. It was sort of laughed off, and I was told we would get a refund. We would love to continue making purchases with your company, but shipping needs to get an overhaul.
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sparks sparks
spark machine
700W 4 Unidades
Spark machine arrived broken. After 8 requests, Vevor did not want to give refund on broken units. I needed to contact PayPal for the refund.
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JUAN JUAN
no title
700W 4 Unidades
it works nice, easy set up as a single unit, but the user information about to use with DMX is not clear, the manual must include more specific steps to connect to a DMX, the antenna on the remote are to fragile it bends easy
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Jeremy Jeremy
Broadcast Engineer
700W 4 Unidades
The purchase did not start out smooth because as we unpacked the units, we discovered that there were no packets of powder for the machines. The website has one (1) single picture that mentions the powder has to be ordered seperately. We had a photo shoot scheduled in 2 days and had to find some powder from a local DJ. Once we turned everything on, we thought we would be okay unitl one of the 4 machines did not work. It turned on, heated up, and blew warm air, but no sparks. I've requested an answer from Customer Service on this situation, but as of yet we have heard nothing back. Other than that, the units performed as expected. The units heated up rather quickly, the remote controls had no issues, and the units worked as advertised. Maybe they could be a little more efficient on their burning since there was a lot of residue, but that could also be perfectly normal. If Customer Service responds to our issue and provides assistance, then I will work to edit this review accordingly.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lisa Smith Lisa Smith
Owner
700W 4 Unidades
I need to return 2 of them. The motors do not work
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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