Reseñas de clientes para Máquina para fabricar hielo comercial VEVOR, 203 kg/24 h, con depósito de almacenamiento grande de 113 kg, autolimpiable y con pantalla táctil para bares, cafeterías, restaurantes y negocios comerciales.

Ahorre en costes de mantenimiento y mano de obra.

Esta nevera es la opción ideal para cualquier negocio que necesite un gran suministro de hielo. En mi restaurante, es muy útil.

I bought this ice machine. It run great from mid January to June. Where it just failed. I reached out to vevor customer care. Automated. Emails back and forth. No solution to my problem. I have a one year warranty on the machine and even a purchased a 3yr warranty just to know that there product had enough support to let me go one with business as usual. In short in less than 6 months of operations. The ice maker failed. Reaching out to customer care did not give me a solution. Paid for extra warranty protection. For what. ?? If your product fails and you cant even have the decency to call the client even after numerous emails and chats with your bot. Thats not honest business practice Am very mad at vevor. You offer better quality product at better prices but have no support teams to back you up. Now I have this huge junk machine sitting there. 3 weeks I had to buy tones of ice to sustain the business needs. Is that fair????

Parts are very fragile and cheap. I Bought it a month ago and the white water bucket that holds the water inside the ice maker broke already because is a cheap Piece of plastic screwed in with a metal screws that with small vibrations breaks.

Never received

Very disappointed! I was already skeptical of using Vevor. Seems like communication was through AI and not a real person. I received the bottom of the ice maker and not the top that actually makes the ice. Had to email for the status. Was told unfortunately it was sent back to the warehouse with no reason. But they would give me a full refund. I asked could they send the maker back out and they said unfortunately no and they would send a full refund. So now I have a bottom and no top.. They didn’t offer another model as an option or anything. So now I have to find another one somewhere else.