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Máquina de hielo comercial VEVOR, 130 lb/24 h con capacidad de almacenamiento de 16-30 lb, empotrable/de pie/bajo mostrador, máquina de hielo de acero inoxidable con pantalla LED y autolimpieza, para bar doméstico y restaurante

Reseñas de clientes para Máquina de hielo comercial VEVOR, 130 lb/24 h con capacidad de almacenamiento de 16-30 lb, empotrable/de pie/bajo mostrador, máquina de hielo de acero inoxidable con pantalla LED y autolimpieza, para bar doméstico y restaurante

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Chancy Chancy
Home owner
Makes ice well. But does not maintain ice in bin. It melts quickly. Guess its only an ice maker not a cooler
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Maive Nahksepp Maive Nahksepp
An ice machine that doesn't make ice
An ice machine that doesn't make ice 1
An ice machine that doesn't make ice 1
I received a machine that doesn't work! I have written to you several times, sent pictures and a video, but there is still no response. I am very disappointed.
7 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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tj.barbay@gmail.com tj.barbay@gmail.com
Storage capacity
Tested several times and does not hold 50lbs of ice. 30-35 max
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Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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shane shane
Piece of garbage
Piece of junk. Cannot keep ice cold enough. Mostly Ice just melts and unit is constantly making new ice to replenish melting cubes. DO NOT deal with vevor. They refuse to return the unit. Emails back fourth trying to fix it. They think I’m a repair technician. Days between responses. RETURN this garbage, loud unit.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ken Ken
Doesn't work like the description
In the ad it showed it hooking up to a bottle of water and being about to make ice through that way but nope. There are 2 different models and it doesn't tell u what model your getting. Very disappointed in the customer service. Ended up keeping the unit but it's sitting in a corner because I have no way of hooking it up. Waste of money. The returning the item was way more effort then the money wasted. And again customer service was no help.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Triz Triz
Ice Machine
Make ice well, but leaks too much water in the floor. Spending a lot of money on jugs of water. Would mess up my floor if it was not on concrete
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Charles Clauss Charles Clauss
Not as advertised
Machine comes well packaged, and is pretty easy to get set up. However, once we got the Machine running, we quickly realized that it doesn't produce or hold what is advertised. We purchased the 200lb per 24 hour Machine with 50lb storage bin. The bin will only hold 20 to 25 lbs depending on when the lever shuts off. It also produces approximately 100lbs of ice in 24 hours. We were also very disappointed to find that the ice machine that we purchased on sale, went on sale again within a week of getting ours. It was over $100 less. Out of all of the money that we have spent on vevor products, This was the most disappointing!
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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giacaro27 giacaro27
Failed soon
Failed soon 1
After only one month the ice maker solenoid valve failed and struggling to get the ice maker back or seek for teplacement,
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Kendon37 Kendon37
DO NOT BUY
DO NOT BUY 1 DO NOT BUY 1
This arrived damaged in several areas. Also did not work, gave error code upon plugging it in. This is stated to hold 200 lbs of ice but the tank looks way to small to be even close to that. Customer service took weeks to supply a return label and refund. I had to send them pictures multiple times.
7 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Mike Mike
less than 90 days and wortless
less than 90 days and wortless 1
Pictures of issues and a week of messages with extended warranty and all we get is more stupid questions. Only communicate at night after we're asleep so NO LIVE COMMUNICATION. I have bought Vevor products and were happy but this has ruined their reputation with me. I need the machine now and all I have is a blinking red light and useless customer service.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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