Reseñas de clientes para Máquina de hielo comercial VEVOR, 200 lb/24 h con capacidad de almacenamiento de 25-50 lb, empotrable/independiente/bajo mostrador, máquina de hielo de acero inoxidable con pantalla LED y autolimpieza, para bar doméstico y restaurante
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Långsam
Den gör absolut inte den mängden is per 24 h som det påstås. Får man 1 /3 så har man legat in och tömt den konstant. Man får börja några dagar innan om man vill upp i någon mängd... Trodde den skulle varit bättre.
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Entreprise
Extrêmement lourde donc difficile à transporter et à installer, pour le reste, elle fonctionne !
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Thought it was going to be awesome
It puts out a lot of heat. Ice melts really fast in the bin. Which may have something to do with the heat out put. Its hard to set up a proper drain line unless you want to commit to a floor drain.
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NO REAL CUSTOMER SERVICE
Loved this for 2 months then it would just stop making ice. Connected to dedicated water line. Okay, so things fail. But customer service is another issue. Have to initiate service through chat and wait 1-2 business days for reply then you reply and it's another 1-2 business days for a reply. THAT IS NOT CUSTOMER SERVICE.
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Slow customer service response.
We received this icemaker on Tuesday, September 15 and let it sit for 24 hours and then plugged it in Wednesday evening, September 16. Every time it pulls water in for ice water pours out of the bottom. I contacted customer service and created a ticket and was told would get response within 2 business days. I didn’t like that because we really need the icemaker. I am requesting a refund as soon as I complete this review. I don’t have time to deal with these issues.
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Storage capacity
Tested several times and does not hold 50lbs of ice. 30-35 max
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Not as advertised
Machine comes well packaged, and is pretty easy to get set up. However, once we got the Machine running, we quickly realized that it doesn't produce or hold what is advertised. We purchased the 200lb per 24 hour Machine with 50lb storage bin. The bin will only hold 20 to 25 lbs depending on when the lever shuts off. It also produces approximately 100lbs of ice in 24 hours.
We were also very disappointed to find that the ice machine that we purchased on sale, went on sale again within a week of getting ours. It was over $100 less.
Out of all of the money that we have spent on vevor products, This was the most disappointing!
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DO NOT BUY!
Horrible did not work from the start and customer service just bucks I need my money back this is horrible!!!
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DO NOT BUY
This arrived damaged in several areas. Also did not work, gave error code upon plugging it in.
This is stated to hold 200 lbs of ice but the tank looks way to small to be even close to that.
Customer service took weeks to supply a return label and refund.
I had to send them pictures multiple times.
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less than 90 days and wortless
Pictures of issues and a week of messages with extended warranty and all we get is more stupid questions. Only communicate at night after we're asleep so NO LIVE COMMUNICATION. I have bought Vevor products and were happy but this has ruined their reputation with me. I need the machine now and all I have is a blinking red light and useless customer service.
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