Reseñas de clientes para Máquina de hielo comercial VEVOR, 200 lb/24 h con capacidad de almacenamiento de 25-50 lb, empotrable/independiente/bajo mostrador, máquina de hielo de acero inoxidable con pantalla LED y autolimpieza, para bar doméstico y restaurante

The water pump on it does not work. The only way to use it is if you hook up to direct feed. Was hoping to use it for camping but won't work without pump.

It was smaller then anticipated my fault there probably I think it could be a little better on the door size the drain tube for it to work good it needs to be sat on something so it would drain properly

Bonjour, Je déconseille, elle m’a lâché aujourd’hui la pompe intérieur ne fonctionne plus . J ai acheté pleins d équipements pour un nouveau resto et je vous déconseille ce site . Le sav est médiocre aucune réponse ou alors pas de suivi je ne sais pas où en sont mes demandes . Crêpière ne chauffe pas sur l ensemble de la plaque donc la crêpe ne cuit pas uniformément Les manche de la gaufriere n était pas dans le carton et maintenant la machine a glaçon qui rend l âme en pleine canicule . Et aucun appel du sav que des mails où ont me dis sans réponse de votre part on ferme le dossier ! Mais c est a vous de me répondre pas a moi !! Vraiment le choix de vevor me coûte finalement de l’argenté au lieu d en gagner . Je regrette .

This item arrived broken- we received it and installed it in our garage. Everything seemed to be working. We left it overnight and when we checked on it the next morning, it was warm inside and water was just flowing. We reached out to Vevor’s customer service and they suggested I call a local technician and pay for them to repair it. Now keep in mind this item is supposed to come with a 1-year warranty and I paid for an extended 3- year warranty and it arrived broken. When I explained this to Vevor. They offered me a $173 credit for an ice machine that I paid $350 for, that arrived broken and was under warranty. WTF?!! I’m told them no, that needed to send me a replacement and I would return this broken on. They told me that I would have to return this broken one first, then they would send me a replacement. Fine, okay I will do that, but I no longer have the original box, as we took it to the recycling center when we installed it not thinking that we would have an issue. So now I have to locate another box. To say I am disappointed in the customer service is an understatement. Vevor should stand behind their product and warranty and not offer such ridiculous solutions to a customer when their item arrived broken and not working. At this point I might just tell them to refund me whole order, Or I will just dispute the charge on my card. This has completely changed the way I view Vevor and if I want to buy from them in the future.

Do NOT waste your money on this company! I bought a brand new ice maker and it arrived completely dead. It doesn’t work at all!When I contacted their customer service, instead of replacing it or offering a refund, they actually told me to BUY spare parts and fix a brand new machine myself! This is pure fraud and robbery.I asked for a full refund and told them to come pick up their broken garbage, but they are ignoring me and trying to force close my ticket. Absolute scammers with zero shame. Save your money and buy from an honest business. You have been warned!

Got the ice machine installed and it broke within a week. The drainage pipe leaked onto the motherboard and fried it. I sent a support message to get told that I had to repair it, but the part was out of stock. Waited another 2 weeks for the new motherboard which just arrived broken. Do yourself a favour and DO NOT BUY

Machine did not work one installed. No replacement part has been received and no refund has been received

Installed ice machine and it doesent make ice. Doesent work. So i think this is wery bad quality😓

PAS CHERE MAISMANQUE DES PIECES IMPOSSIBLE A UTILISER AUCUNE AIDE TECHNIQUE !!!!

I have emailed them. It will not suck water in so it won’t make ice unless you pour it in the little white Trey and no one has responded.