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Máquina de hielo comercial VEVOR, 254 kg/24 h, cabezal de acero inoxidable solamente, ideal para restaurantes, bares, cafeterías y hoteles. Hielo listo en 15 minutos, con autolimpieza, bandeja para 182 cubitos de hielo y grosor ajustable.

Reseñas de clientes para Máquina de hielo comercial VEVOR, 254 kg/24 h, cabezal de acero inoxidable solamente, ideal para restaurantes, bares, cafeterías y hoteles. Hielo listo en 15 minutos, con autolimpieza, bandeja para 182 cubitos de hielo y grosor ajustable.

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69 Reseñas
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Tdpa Tdpa
Owner
Worst machine didnt even work since arrival and tech support is email only option.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Parth Patel Parth Patel
Check the unit before sale
Not good the compressor is sweating to much
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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holdenhummel holdenhummel
Bad customer service
Commissioned ice machine the end of June and has worked very well until mid August when the water pump seized. The lower shaft bearing is full of rust, this bearing is above the water held in the pump reservoir so it doesn't get wet. However it's an ice machine so there's lots of moisture which the all steel bearing could not handle. Been waiting 5 days now for Vevor to let me know when or if they're sending a new pump. Not impressed with their customer service at all.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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DARSHAN PATEL DARSHAN PATEL
DO NOT WASTE YOUR MONEY
WONT WORK SINCE DAY 1 DO NOT WASTE MONEY PLUS YOU WILL NOT GET ANY CUSTOMERSERVICE EXCEPT SAME MESSAGE THRU EMAIL YOU WILL BE STUCK WITH THIS CHEAP PRODUCTS I HAVE SPENT OVER $3500 FOR ICE MACHINE, SLUSH MACHINE, COFFEE MACHINE AND HOT DOG GRILL THE ONLY THING CURRENTY WORKING IS HOT DOG GRILL . VEVOR MIGHT BE CHEAPER UP FRONT BUT NO LIFE SPAN MY ICE MACHINE NEVER WORKED SINCE DAY 1, COFFEE POT HAND KEEP COMING OFF CANT EVEN FIT 16OZ CUP SLUSH MACHINE QUIT UNDER 2 MONTHS THEY HAVE NO SOLUTION FOR ANY OF THE PRODUCT KEEP SENDING ME SAME VIDEOS ANF I TRIED ALL TROUBLE SHOOTING I ALSO HIRED TECHNICIAN TO FIND ISSUE WITH IT AND VEVOR WILL NOT REIMBURSE OR FIX ANY, I WILL NOT SUGGEST SHOPPING WITH VEVOR.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ronnieshideout ronnieshideout
Didn’t get delivered yet
Can’t write a review on an item that you didn’t receive
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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daddygatti daddygatti
owner
received the wrong ice machine
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ricky Ricky
Owner
This ice maker is substantially louder than the others I have bought. Work good just sounds like a jet taking off at the airport. Wouldn’t purchase again
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ja*** ja***
Delivered not in good condition refuse and replace nobody cares in this company
Delivered not in good condition refuse and replace nobody cares in this company 1
No good customer service received damage package and replacement or refund no buddy contact file a clam week a go.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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kelson.king@gmail.com kelson.king@gmail.com
Wrong item shipped
Wrong item shipped  1 Wrong item shipped  1 Wrong item shipped  1 Wrong item shipped  1
Was shipped the wrong item ordered 2 ice machines only got one the second ice head is not an ice head I have ordered several of these in the past to know what the box looks like. Currently talking to customer support to resolve this. I would appreciate your f the ice head is shipped out asap
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Frank Frank
Purchaser
Purchaser 1
This ice machine is the worst. Even when it says it is 100% full, it continues to make ice and spills it all over the floor. On top of it not performing well, working with customer service is a joke and nobody wants to help you. Do not buy this product.
7 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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