Reseñas de clientes para Máquina de hielo comercial VEVOR - Cabezal, 160 kg/día, de acero inoxidable, autolimpiable, bandeja de hielo de 156 piezas, grosor ajustable, ideal para restaurantes, bares, cafeterías y hoteles (solo cabezal)

This was my second purchase of the commercial ice machine the first on went well at my sons house. Then I bought this next one hooked it up and it seems like it came with no refrigerant will not make ice. It goes through the motions but no ice very hard to contact a real person for customer support I need contact person

Vevor instructed to me to purchase a seperate storage bin when I purchased my LRM360 ice machine. They assured me three times that it would be compatable with my ice machine head. Alas, it was not compatible and they refused to give a full refund on it or provide a solution. Buyer beware that Vevor support is extremely unreliable and they send a slew of AI responses without seemingly even reading what you are saying. Additionally after confirming multiple times that the storage bin would fit perfectly with the ice machine head, they then finally told me they do not sell compatible bins for this machine. I'm still annoyed at the $200 I completely lost to this company for a bin that doesn't fit

It too hard to put everything

Terrible customer service! I received a defective unit which was returned to Vevor. Upon their receipt of the defective item my " ticket" was closed and marked resolved. I have asked repeatedly about my replacement or refund. Still no response weeks later.

This machine has not worked since we received it. We have spent 3 months trying to get it resolved only to get the run around. We attempted every repair they sent us and still nothing. Forget trying to speak with someone, no phone number, no response. Customer service is lacking at best.

Never received it , still waiting on delivery

Vevor would be fine and I've purchase multiple ice machine and other equipment and when something breaks i can't get parts and speak to someone about the issue so I don't recommend very frustrating.

I bought it from your company came all dental up i sent you some you said in 48 hrs some think would get done i bought alit of item from you come hear me well will not buy no more from your company you can call me 337 945 7036 or text sent picture of the data ge my email beardtruck@gmail.com

If I could write a review with zero stars I would. I never received the product, had to file a charge back, and over a month later am still asking for my refund. I got the same run around answer, they assure me it’s being processed, yet I have not received the amount in full. Do NOT use this company.

Two screws missing and production rate is a quarter of what it states on the description.