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Máquina de hielo de encimera VEVOR, 24 cubos listos en 15 minutos, 20 kg en 24 horas, máquina de hielo portátil autolimpiante con pala y cesta para hielo, máquina de hielo con 3 tamaños de cubos de hielo para el hogar, la cocina, la oficina y fiestas.

Reseñas de clientes para Máquina de hielo de encimera VEVOR, 24 cubos listos en 15 minutos, 20 kg en 24 horas, máquina de hielo portátil autolimpiante con pala y cesta para hielo, máquina de hielo con 3 tamaños de cubos de hielo para el hogar, la cocina, la oficina y fiestas.

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Keith Keith
Zero customer service
Purchased this ice maker....received it in a few days. Pulled it out of the box and it did not work. Vevors customer service is terrible. There is no phone number to call. Everything is done via email. There response time is terrible. I have been waiting for a response with no answers. Great products but pray you dont have any issues. Customer service and/or solving a problem is terrible.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible.We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding.We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications.Thank you for your patience and cooperation.
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gebauer.t gebauer.t
Doesnt work after unboxing
It doesnt work.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Christa Ward Christa Ward
Mrs
Bought it, plugged it in, it made ice, but will not keep it frozen overnight. It thaws and has water in ice tray and below it also. Not happy with it at all. You refunded my money and told me to keep it. I’ll be throwing it out since it does not work properly. It took me contacting my state attorney general’s office to find out how to get a response from your customer service team after multiple emails. I send pictures of everything you asked for. Not happy with your Vevor at all.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Chris Kidd Chris Kidd
Ice machine
Did not work period. Your support team sucks dicks wanted to return and offered me 47 Bucks for something I gave 156 bucks for. Finally they send me Info on return but they made it where I can’t print the shipping labels. I will never buy a damn thing from yall period and will make sure they on Facebook and Instagram they yall are very unreliable and do not stand behind y’all’s stuff period
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Erik Treat Erik Treat
Junk
Didn't even work and it's new and haven't gotten my replacement and still got & being charged. Not happy with vevors customer service either
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bradley Henry Bradley Henry
Mr.
Our old ice machine couldn't keep up with our needs, well we bought this little unit and it doesn't disappoint. This machine is fast, it makes way more ice than we need and now have a surplus, we are now a family of three and it's more than fast enough for us. When we were a family of seven this machine would still keep up. I definitely recommend this ice machine. The only down fall is the poorly written Manuel, but its self explanatory, oh and temp display is in Celsius but that doesn't bother me.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Noel Hughes Noel Hughes
Ice marker doesn’t work and can not get any help
Have had it for Less them 3 hrs will not Pump water
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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DELORD DELORD
Machine à glaçons
Très déçu 😞
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Anais Anais
Déçu
Déçu  3
La machine fonctionne bien le réservoir d’eau est grand mais ça sort un bloc de 24 glaçons accroché ensemble Et non pas des glaçons séparé je suis déçus De plus il est écrit taille des glaçons réglable or on ne peux rien réglé
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Bina Zacharias Bina Zacharias
Ice maker is taller than expected
Product requires to be moved to access top water fill area via panel. It is taller than expected given that need. I have not used th item and it is in original packaging. Have been trying to return but service is not great via a web platform. I have still to get a return label and am having to chat back and forth to get it. Not customer friendly.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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