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Máquina para fabricar hielo comercial VEVOR, 160 kg/24 h, con depósito de almacenamiento grande de 136 kg, autolimpiable y pantalla táctil para bares, cafeterías, restaurantes y negocios comerciales.

Reseñas de clientes para Máquina para fabricar hielo comercial VEVOR, 160 kg/24 h, con depósito de almacenamiento grande de 136 kg, autolimpiable y pantalla táctil para bares, cafeterías, restaurantes y negocios comerciales.

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Michelle Michelle
Management
We bought this to replace broken ice machine at our restaurant and this unit is amazing! Keeps plenty of ice and has saved us money! So glad I found this on your site!!
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Steve C Steve C
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Easy install, keeps up with demand, nice machine
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nirgiist nirgiist
Return the Chan I never received the money back
I refuse the delivery and never received the money back on this item still waiting
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
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Kevin L Padgett Kevin L Padgett
Owner of so called ice machine
Straight up thrash! Has not worked since I purchased it and someone needs to contact me asap! And not by email I wanna talk to a real person and if I’ll turn this over to my attorney thank you
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nick Nick
Lack of communication on broken copper line on Ice Maker
Lack of communication on broken copper line on Ice Maker 3
VEVOR states they have a 48hour response time to tickets made. This is not true. I have made two tickets and went through the process of the AI CHAT and chat with a representative and just got met with a glorified apology and explanations of that is not my department that handles the response to complaints. And then being told have a nice day. I feel as if VEVOR isn’t honest now and I buy many products from them through my electrical company. If this is the kind of customer service VEVOR has to offer then maybe I need to go elsewhere. If I can just have an answer on the next steps on replacement of the ice maker I would have been satisfied. The ice maker is really nice looking and hopefully once everything is resolved I can leave a better review on it but for now the ball is ion your court VEVOR. What are you going to do about it?
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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