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Máquina de hielo empotrada bajo encimera VEVOR, capacidad de 11 kg/día, con puerta reversible, de acero inoxidable, para cocinas comerciales y domésticas, sin drenaje.

Reseñas de clientes para Máquina de hielo empotrada bajo encimera VEVOR, capacidad de 11 kg/día, con puerta reversible, de acero inoxidable, para cocinas comerciales y domésticas, sin drenaje.

25 libras/día

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Ronnie Trossbach Ronnie Trossbach
Owner
25 libras/día
Worst customer service ever we purchased a $780 ice machine. It stopped working after three weeks. I have been trying to get this issue resolved for the last six weeks and have received no help from this company at all. Do not recommend purchasing from them. We will never purchase from them again.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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K. Cap K. Cap
11 months and broken
25 libras/día
We received this ice maker June 13, 2025. On May 1st, 2026 the ice bucket was full of melted ice and the unit was no longer holding freezing temperatures. We turned it off and let it completely thaw for 48 hours. We turned the unit on and it made one more rotation of very small cubes of ice and has not produced anymore ice. The unit gets up to freezing temperatures and stays there, but no ice is made. On May 10th, 2026 we replaced the water filter in hopes that would fix the issue, thinking it had a clog or something. We checked the line and it flowed freely, so no clogs. It still doesn't produce any ice even though the unit is freezing. We are currently buying ice to put in our $600 plus ice bucket, as that is all it is good for now. It has barely been 11 months and the ice maker is broken. We bought this because we have a Samsung refrigerator and they are notorious for ice maker failure. After replacing 4 ice makers in it over the course of 3 years, we broke down and bought this unit. And now the same thing with this unit. What is the deal with ice makers not even lasting a year!?
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mark Mark
Owner
25 libras/día
Broke after 5 months
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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