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Máquina para hacer palomitas de maíz VEVOR con carrito, 850 W, hervidor de 226 ml (8 oz), 48 tazas por tanda, vidrio templado, 4 cucharas, estilo cine, color rojo

Reseñas de clientes para Máquina para hacer palomitas de maíz VEVOR con carrito, 850 W, hervidor de 226 ml (8 oz), 48 tazas por tanda, vidrio templado, 4 cucharas, estilo cine, color rojo

Rojo

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122 Reseñas
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Joseph Joseph
buyer
Rojo
Even after pre-heating the popper, the popcorn does stay warmer longer than 1 minute or so after its popped out.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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LaSalle Catholic College 544 Chapel Road Bankstown LaSalle Catholic College 544 Chapel Road Bankstown
Business Manager Ned Katrib
Please email us a Tax Invoice to: [email protected] URGENT - Needed for accounting purposes Thank you
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cooke Cooke
Unit not assembled correctly
Rojo
Purchased a unit for my home. Unfortunately it came not completely assembled. I reached out due to the glass not closing properly and figured out that the top wasn’t installed properly, which Ed called the door to not be able to be closed. Leading to popcorn periodically falling out of machine while in use. The customer service was prompt and professional, however the it did not resolve the issue. I have reached out for a refund due to the problem.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Daniel Daniel
buyer
Rojo
after assembling the popcorn maker I realized it is too small for my needs . i would have sent it back for an upgrade but it's a little late for that. otherwise it is probably a good unit ( I haven't used it) .Probably will donate it to a charitable cause.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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DoomScrolla DoomScrolla
Good enough, I guess
You get what you pay for. Instructions are microscopic, and it was shipped missing two of the four screws needed to properly secure the handle to the device -- definitely not a golden moment for Vevor... you want the handle of this top-heavy thing secured! It's serviceable enough, but the product should be the one getting properly screwed, not the customer! It makes great popcorn, and makes it fast, but I don't know where you'd be able to shove 48 cups of popcorn. The thing probably holds 15 cups without touching the bottom of the heated kettle (thereby burning your product). I used this on Halloween with much success, despite the missing screws, unwieldily handling characteristics, and incorrect output measurements. 3/5 stars.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Chris Chris
Unconcerned with my concerns
Negro
I received some pieces that looked abused. I reached out to customer service and they forwarded my case elsewhere. I haven't heard from anyone since and it's been a month.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Tham Tham
Good for its price, quality is alright
Negro
My unit arrived with slightly miscut/bent solid metal pieces, which resulted in me having to leave 2 of the included interior supports not installed, as the cart could not connect together properly without forfeiting these supports. The machine itself works great, and for its price, can't really go wrong. This was my third purchase of a VEVOR product, and I've come to notice that the electronic components/actual cooking components are typically very good quality, but any accessories, or in the case of popcorn/cotton candy machines -> carts, are quite poor quality.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Thomas Thomas
Reçu cassé
Reçu avec une vitre cassée donc pas pratique pour utiliser. Sinon le rapport qualité prix est correct.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Olivier Olivier
Damaged Item Received
Rojo
I received my popcorn machine, but unfortunately the item arrived severely damaged. The damage is significant and clearly makes the machine unusable. This is extremely disappointing, especially since I was expecting this package for Christmas, and now the entire plan is ruined. The item was damaged upon arrival, and this is not acceptable for a product sold as new. I am very disappointed with this situation and with the lack of quality control in the shipping process.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Orígens Orígens
No satisfecho
Las palomitas no se terminan de hacer, quedan un poco duras
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Respuesta de Servicio al Cliente: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.

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