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Molinillo eléctrico de granos VEVOR, 3000 W, para especias, comercial, con embudo, para polvo de espesor ajustable, para harina de alta resistencia, para cereales y trigo, para uso en seco y húmedo.

Reseñas de clientes para Molinillo eléctrico de granos VEVOR, 3000 W, para especias, comercial, con embudo, para polvo de espesor ajustable, para harina de alta resistencia, para cereales y trigo, para uso en seco y húmedo.

Seco y Mojado

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Henly Henly
NotGood
Seco y Mojado
Not grinding to fine powder No response for parts from Seller, horrible customer service, will be a paper weight if stone breaks/wore out.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Silly Company Silly Company
refused to accept back
Seco y Mojado
bought this for the kitchen. It's the size of an airplane engine. Looked closer at the specifications surprised to see how heavy it was - could not take it out of the box. The picture has a quaint device on the kitchen counter. They refused to take it back?! still in the box. totally unused. Do not buy from this company.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Angela G Angela G
Business Owner
Business Owner 1 Business Owner 1 Business Owner 1
Avoid VEVOR if you rely on equipment for your business operations. I purchased a commercial machine for $889.90 plus tax, and it has been a month-long plus nightmare. The first machine arrived smashed and structurally damaged. The mounting collar was broken off, the funnel mouth was warped and the body was dented. After weeks of fighting with automated customer service scripts, they finally sent a replacement. Unbelievably, the second machine arrived with similar structural defects—the heavy metal mounting collar on the machine body was warped and bent out of round, the funnel was crushed and wouldn't attach the the collar, making it completely impossible to use the equipment. I provided flawless, uninterrupted video proof of the unboxing showing the box puncture and the internal damage. Instead of standing behind their product and offering a full refund, VEVOR Customer Support treated my business loss like a garage sale negotiation. They insulted me by offering a $100 coupon, then a $200 refund, and finally a $400 partial refund to keep a completely broken, piece of dead weight. Their warehouse packaging is fundamentally flawed, their quality control is non-existent, and their customer service relies on predatory delay tactics hoping you will just give up. I have been forced to escalate this directly to a credit card chargeback and file formal consumer complaints. Save your time, your money, and your sanity—buy your commercial equipment elsewhere!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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worst company ever worst company ever
they will not put this up anyway
they will not put this up anyway 1
This company is a joke. They refused to take this item back even though I never used it. They have a picture of it (see below) as small device on a kitchen counter. this thing is almost 50lbs. do not buy from this company. pay a little extra with the ability to return if the item is not what you want. they kept insisting that it was clearly marked as 50lbs but it's only in one of the pictures and the buried in the specifications. that does not even matter. it's still in the box unused ?! just take it back ?! I am the customer. never heard of such a thing. Plan to have my sister who works for a major newspaper do a big article on this sham of a company.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Alpa Alpa
Does not meet any of my expectation
Seco
This is highly disappointing to use product - It has everything (Noisy, Tight Nob, etc.) except good quality flour. I raised a return request and the customer service said - they will figure out the technical support. Awaiting for the same.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Janet dominguez Janet dominguez
Terrible!!!!
Seco y Mojado
The item does not grind, it gets stuck. It definitely does not get the job done. It does require you to stop right after starting it to scrape the sides and pull everything out. For the amount you pay it is absurd for it not to work. It is definitely not worth the trouble. Customer service only advises to keep looking at videos for “proper use”. Absolutely do not Buy this item!! I am sure there are better ones out there!!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Abdellah Abdellah
Outadali
Outadali 1 Outadali 1 Outadali 1
Le produit est arrivé cassé, je suis très déçue Le produit est arrivé cassé, je suis très déçueLe produit est arrivé cassé, je suis très déçue
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Charly Charly
Déçu
Déçu  1
Colis reçu non endommagé a l'extérieur mais a l'intérieur tout était défoncés que ce soit le polystyrène ou l'emballage, de plus énormément de résidus de ferraille dans la trémie et au niveau des meules, fonctionne une fois sur deux
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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S.Riedel S.Riedel
Mühle mangelhaft geliefert – Reklamation und Abholung der Ware verlangt
Mühle mangelhaft geliefert – Reklamation und Abholung der Ware verlangt 1 Mühle mangelhaft geliefert – Reklamation und Abholung der Ware verlangt 1 Mühle mangelhaft geliefert – Reklamation und Abholung der Ware verlangt 1 Mühle mangelhaft geliefert – Reklamation und Abholung der Ware verlangt 1 Mühle mangelhaft geliefert – Reklamation und Abholung der Ware verlangt 1
1 Stern Diese Mühle entspricht nach meiner Erfahrung in keiner Weise der angebotenen Beschaffenheit. Bereits bei Erhalt waren erhebliche Mängel vorhanden: hartnäckiger Rost im Mahlwerk bzw. im Lebensmittelkontaktbereich, Rost an den Schweißnähten, mangelhafte Verarbeitung und ein nicht sauber konzentrisch ausgerichtetes Mahlwerk. Der Rost war nicht bloß oberflächlich, sondern so fest vorhanden, dass erheblicher Aufwand nötig gewesen wäre, um ihn überhaupt zu entfernen. So etwas ist bei einer als Edelstahl-Mühle angebotenen Neuware völlig inakzeptabel. Hinzu kommt, dass der Mahlspalt ungleichmäßig ist und die beworbene Mahlfeinheit in meinem Fall nicht erreicht wurde. Damit weicht das gelieferte Gerät nicht nur optisch, sondern auch technisch und funktional deutlich von dem ab, was auf der Produktseite beworben wird. Besonders negativ ist für mich aber auch der Umgang mit der Reklamation. Seit geraumer Zeit versuche ich, die mangelhafte Ware abholen zu lassen und die Rückabwicklung zu erreichen. Statt einer klaren und sachlichen Lösung erhielt ich nach meinem Eindruck immer wieder automatische oder themenfremde Antworten, vertauschte bzw. unpassende Ticketzuordnungen und mehrfach Teilrückerstattungsangebote, die in keinem Verhältnis zu den tatsächlichen Mängeln stehen. Der Eindruck entsteht, dass hier alles versucht wird, um eine Abholung und vollständige Rücknahme zu vermeiden. Insgesamt bin ich mit der Produktqualität und der Bearbeitung der Reklamation äußerst unzufrieden.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Christy Christy
Purchaser
Purchaser 1
Do not buy this grinder if you value peace of mind. It’s poorly designed and not user-friendly at all. I had trouble using and even assembling it. It arrived with rusty parts, and the return and refund process was a nightmare — it took weeks of back-and-forth communication, and I still didn’t receive a full refund. Overall, a frustrating and disappointing experience.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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