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Molino eléctrico de granos VEVOR de 1000 g, molino de especias comercial de alta velocidad de 3000 W, pulverizador de acero inoxidable, para granos secos, especias, cereales, café, maíz y pimienta, tipo oscilante

Reseñas de clientes para Molino eléctrico de granos VEVOR de 1000 g, molino de especias comercial de alta velocidad de 3000 W, pulverizador de acero inoxidable, para granos secos, especias, cereales, café, maíz y pimienta, tipo oscilante

1000 g Tipo Oscilante

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702 Reseñas
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Michael Leach Michael Leach
Owner
I will never purchased another Vevor product again. They sent it without an operation manual. When I contacted them for a manual. I got treated like a criminal. I had to prove that I purchased it from them. Then it was transferred to another department who then wanted videos of the product. Then it was transferred to yet another department who advised me they would consider my request. I never heard back even after repeated requests. All this just for an operation manual that they forgot to put in the box. A worthless company with zero support for the customer.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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andy andy
mr
this product never worked and i am still in the process of trying to get a refund. Vevor has not stood by the quality of this item. Vevor keeps send annoying emails, that border on harassment, saying that the matter will be closed in 24 hours if i do not respond even though all correspondance shows the matter is not closed. At this point i would never buy a vevor product again and advise all others against vevor purchases.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Inderpal singh Inderpal singh
Mr
I would like to return it if possible.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Juan Francisco Urrutia Rodríguez Juan Francisco Urrutia Rodríguez
Defectuoso
Hace chispas en el contacto y es un peligro, quiero devolverlo
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Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
Not the size as stated on Website Not the size as stated on Website
SMALLER - NOT THE SIZE AS DESCRIBED!
VERY DISPOINTED!!! Is NOT the SIZE as described on Website. I already have a grinder and thought I was getting a larger grinder. However when I received my order, the grinder I received was NOT the size as described as on the VEVOR website.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jagdeo singh Jagdeo singh
Poor quality
Used it once had a loud high pitch sound and quit working
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sandeep Singh Sandeep Singh
Business owner
I’m very disappointed with this experience. The equipment stopped working within a month of purchase, and I submitted a warranty repair request over a week ago with no response. I also tried reaching out through live chat and received the same lack of follow-up. If you’re manufacturing commercial kitchen equipment, timely support and repair service should be a priority. This level of service is unacceptable and needs serious improvement.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience.We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
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Marco Marco
MO
This items is poorly assembled, I can smell metal when using it and also if seed I grind. Screws tightening upper part to motor are crooked, visible with dark material inside, very nasty. I would not recommend it. I have tried to return it before using it and was asked for pictures, photos so someone can call to fix it even though I explained the problem.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Worst Worst
Machine
Worst equipment
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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dicot dicot
Died after 3 uses
550 g Tipo Vertical
I got this to grind wheat for homemade bread. I ground no more than 2 cups of grain per use and it stopped working after the 3rd use.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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