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Motosierra de gasolina VEVOR de 52 cc, 18" y 2,55 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

Reseñas de clientes para Motosierra de gasolina VEVOR de 52 cc, 18" y 2,55 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

52 cc-45,7 cm

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Derrick Deaton Derrick Deaton
Home Owner
52 cc-45,7 cm
Saw quit after about 5 uses. Send email to vevor no help at all. Had to order a spark plug and got it back going. Had to adjust carb as well.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. We’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better.We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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David David
Mr
52 cc-45,7 cm
I bought the Vevor chainsaw and love it. The only thing missing is the spike dog next to the bar for support. Can they be purchased?
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Durand Durand
Purchaser
52 cc-45,7 cm
Chainsaw would not crank initially after multiple attempts. I followed all instructions to the “T”, had correct fuel and mix, etc. It didn’t seem to even fire. I tried a few days later and finally got it cranked. It ran exceptionally good once cranked, even compared to a Huskvarna I own. The following day it was back to not cranking. Again after a couple days it cranked and has cranked fairly easy thereafter. Again it performs well once cranked! I’m still not sure what the issue is/was but it was very frustrating !
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Spencer Spencer
It’s nice but..
52 cc-45,7 cm
Got it put it together and everything filled it with the fuel and pulled for about 2 days couldn’t get it to stay running and where the pull cord goes back into the cord reel it has start to run and eat at the housing now it’s just sits in the back of my garage cause it will not start
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Respuesta de Servicio al Cliente: Dear valued customer, Your feedback is appreciated. We apologize for any inconvenience caused. To get prompt support, visit our online "Contact Us" section—our after-sales team will assist quickly. Thank you for your understanding.
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firespike firespike
Wouldn't run
52 cc-45,7 cm
I can't give a review on how this saw works, as when I attempted to start it, it would not run. After looking into the saw, I found the was no spark getting to the spark plug. After contacting VEVOR customer service, I was given instructions to watch a short video on the operation of the saw, which I did. I had already done all of that. I have had many chainsaws over the years, Currently own a BIG name brand saw. This saw was going to be my backup saw and the saw I would carry with me on my tractor. Customer service was quite prompt in getting back to me, and after exhausting their efforts, offered and started the proceeding to give me a full refund. Customer service is fantastic, although some slight communication barriers, but great nonetheless. As far as the saw... I liked it, liked the tools and accessories that came with it, but with it not starting I cannot accurately rate it. Perhaps I got the rare oddity that was messed up. I guess I will not know.
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Respuesta de Servicio al Cliente: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
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Danny Danny
Mr.
52 cc-45,7 cm
It works fine straight up but when I turn it on it's side the engine dies and it's hard to restart
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Charlie jones Charlie jones
Mr
52 cc-45,7 cm
Customer Service very disappointed with can not talk to anyone so if you have a problem and you want to talk to someone you are going to do it by E mail or chat. I was trying to find a replacement chain and have not received an answer yet. I however found it myself. Oregan has replacement chains for these saws. These saws. I have 2 of these saws both of them are running rough after a short period of time but you get what you pay for. If you are going to use a saw a lot go buy a good saw. If it is just for around the house for trimming a tree here and there this is the saw for you. I cut firewood to heat with in the winter so these two saws have became backups because they are not reliable to me. I had to go buy a Stihl to get the job done.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kenny Cleaver Kenny Cleaver
Farmer
52 cc-45,7 cm
I finally got it to start- it leaks oil i think it was a mistake getting it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Crystal Lima Crystal Lima
Hard to put together
52 cc-45,7 cm
Directions to assemble are bad and hard to figure out
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Doug Oliver Doug Oliver
I'll leave this blank..until my chainsaw issues are resolved.
52 cc-45,7 cm
So I was having high hopes for this saw. I have purchased the Vevor backpack leafblower and have had no problems with it. I purchased new 100% gas and a can of oil. Filled leaf blower and the New Vevor chainsaw. Started on 5-6 pull! Awesome. Ran saw like they said, half throttle first 15 or so cuts. Set it down. Start piling limbs. Go to start it, won't start. Finally get it started with choke on and go to cut and it would die. Pulled the plug out and checked it. Its clean. Check air filter it's good. Go to top it off with gas and notice big puddle of oil on the concrete. Top both of them off still doing same thing. Went to get the saw off the ground and my wife says "is that thing spraying gas out around the fuel cap"? Yep, sure enough. I've reached out to Vevor and the response I got was 1. You need to make sure it's got gas in it! 2. This chainsaw has an automatic oiler and is customary for it to leak a little. So, I did buy the extended warranty for this and all I get from them so far is "you got gas in it"? Y'all take this with a grain of salt. Hopefully they will refund or replace this thing. If not I'll go buy a Sthil. Tried to upload pics and videos but it won't upload.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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