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Motosierra de gasolina VEVOR de 52 cc, 18" y 2,55 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

Reseñas de clientes para Motosierra de gasolina VEVOR de 52 cc, 18" y 2,55 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

52 cc-45,7 cm

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SEIGLE SEIGLE
Grég
Le pot d'échappement a brulé les plastiques carter frein de chaîne et carter pot d'échappement⚠️ : sur du bois sec. Je ne peux pas mettre de photos et vidéo dans la case "Mettre des images"
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Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jan-olof Fagerlund Jan-olof Fagerlund
Wont start after short stop
The saw starts easily when cold and runs well. However, if I stop it and let it sit for a few minutes while still warm, it will not start again. I have to wait a long time for it to cool down completely before it will start. This is very frustrating in practical use, as it causes unnecessary downtime and makes the saw unreliable for continuous work.
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Ted Ted
Business owner
25 cc-30,5 cm
I’ve ordered other products from Vevor without problems but not this time. After using the brand new saw for the very first time the on/off switch pushed through its housing and into the handle. Couldn’t retrieve it. Couldn’t use it. I contacted Vevor via texts and they took three weeks to send me a new plastic handle. It arrived without any instructions.I can fix a lot of things but I spent two hours trying to figure out how to replace it and eventually quit because I was doing more harm than good. The price was great but the quality just wasn’t there. I am now trying to get my money back.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Saray Saray
LLEGO DAÑADA
Llegó dañada ,lo tiran por encima de la valla.
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Respuesta de Servicio al Cliente: Hemos recibido su ticket y nos hemos mantenido en contacto con usted para resolver este problema. Le solicitamos información detallada por correo electrónico para resolverlo y esperamos su respuesta. Le garantizamos que le daremos seguimiento hasta que se resuelva por completo. Por favor, revise las respuestas a los tickets y las alertas por correo electrónico.
Antonio Antonio
Mala compra
La motosierra que compré no funciona , mala experiencia.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
Richard palanza Richard palanza
Mechanic
25 cc-30,5 cm
It never showed up,never got it,never got a refund.i got sorry it didnt go to correct address we cant do anything about it.you call that good business.im pissed,and your customer service doesnt exist.thanks for taking my money.merry Christmas China
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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pompon pompon
attente
bjr j'attends toujours le remplacement de mon frein de chaine la tronçonneuse ne fonctionne pas je souhaite la retourner merrci
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Respuesta de Servicio al Cliente: Merci pour vos commentaires. Nous sommes vraiment désolés d'apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour que vous puissiez suivre ce problème. Notre équipe de support client vous contactera par e-mail et vous fournira des mises à jour jusqu'à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Robert Robert
Brookes
Saw is making a bad rattling sound on tick over. Only used half a dozen times, no more than a couple of hours total to trim domestic firewood. Sounds like clicking /rattle noise coming from clutch side. Afraid to use it. Please advise
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Danny Danny
Broke handle
25 cc-30,5 cm
The handle on this saw gave up on life after about four tanks of gas. I had it wedged in a limb (as one does), and when I tried to pull it free, the handle decided it had seen enough and slid off about four inches — yanking the wires right out of the on/off switch. At that point, the saw was about as useful as a paperweight with confidence issues. Vevor offered to send me a replacement handle, which would’ve been great if the wires hadn’t also gone on strike. Their next solution? Offering me $28 to hunt for parts locally and fix it myself, as if I had a chainsaw repair shop in my back pocket. I even bought the warranty because I suspected this thing might not survive long — and guess what? Not once did they offer to replace the whole saw. That $10 warranty might as well have been a donation. Unless you enjoy wasting money or need a prop for a “How Not to Build a Chainsaw” documentary, avoid this saw. I’ll give credit where it’s due: the chain stayed sharp through four tanks of gas… but the rest of the saw apparently wasn’t up for the same commitment.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steve Steve
Mr.
25 cc-30,5 cm
I ordered my Vevor gas chainsaw on October 26th. It never came. I finally got my refund but was not ale to talk to a real person. It was supposed to be a gift but again, it was never received. I paid $70 forth delivery. Luckily that was refunded as wel. I will never buy anything from this company.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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