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Motosierra de gasolina VEVOR de 25,4 cc, 12" y 1,2 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

Reseñas de clientes para Motosierra de gasolina VEVOR de 25,4 cc, 12" y 1,2 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

25 cc-30,5 cm

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G G
12” chain saw
25 cc-30,5 cm
12” chain saw 1
Purchased saw put all together trying to adjust the chain, there was no Phillips hex in adjustment. They never put one in, someone never did there job to check before shipping. Now j have to wait longer and the customer service is procrastinating my order.Very disappointed in Vevor.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jerry Jerry
Busted on arrival
25 cc-30,5 cm
Busted on arrival  1
Was looking forward to getting this little guy to help out on clearing small saplings on fence rows. I just received it and opened it to find it was bust all to pieces. I guess that explains the delay in shipping 🤦🏻‍♂️ hopefully they’ll send me another asap!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jim Miller Jim Miller
Owner
25 cc-30,5 cm
I never received
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Martin Huguet Martin Huguet
Mr.
25 cc-30,5 cm
After Receiving the same 2 saws at my correct address over a month before I ordered again. Vevor sent the saws to the wrong address. I will never buy again from Vevor.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Allen Sheeler Allen Sheeler
Chainsaw
25 cc-30,5 cm
When i got saw out of box there was no chain
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Debra Howell Debra Howell
Customer
25 cc-30,5 cm
I didn't receive all the parts and customer service has failed to send them. I haven't received any further info from CS. The chainsaw body is useless without a bar and chain. I am very disappointed in how this has been handled. I would not recommend ordering this product.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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John John
Vevor has terrible Customer Service
25 cc-30,5 cm
I have been a client of Vevor for years and made many purchase. On a recent purchase the item description and pictures appear to be incorrect and therefore the item does not meet my minimum needs. I requested a simple return and Vevor responded with basically what appeared to be the process for a hostage negotiation. All I requested was the return shipping label which they have refused to provide. They are also either not responding to my email requests or are delaying their responses. Additionally, they are sending me requests for reviews but then the URL shows 'not available.' I have no idea what is going on, but will apparently, I will need to dispute my charges through PayPal. Very unfortunate they have taken a simple return and made it a difficult process.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michael Smith Michael Smith
CEO
25 cc-30,5 cm
My saw will crank but after a few cuts shuts off and will not restart. It has to sit for a while. Im using specified pre mix fuel and bar oil. Order Number 26041600904418409497
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robert Lockerbie Robert Lockerbie
Purchaser
25 cc-30,5 cm
I couldn’t put the chain and bar cover on after an hour of trying. I don’t recommend buying this saw.
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Do Not Buy From This Company
25 cc-30,5 cm
I bought a top handle chainsaw. The tracking never worked or updated the whole duration of a month. I Never Received my saw either. I did get a full refund. But no explanation from the company of where the saw was or what happened.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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