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Motosierra de gasolina VEVOR de 25,4 cc, 12" y 1,2 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

Reseñas de clientes para Motosierra de gasolina VEVOR de 25,4 cc, 12" y 1,2 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

25 cc-30,5 cm

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Poorly designed kick-back brake defective
25 cc-30,5 cm
I had trouble to begin with in getting the chain/bar to install. I finally realized the brake was on reducing the diameter of the band that grabs the clutch. I had to apply a large amount of force to release the brake, which expaned the brake. After starting for the first time the brake was on and no matter how hard i tried the brake would not release.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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st*** st***
Bas de gamme ?
Je l'ai acheté il y a deux mois. Elle coupe plutôt bien bonne accroche et bonne puissance. MAIS très capricieuse difficile à démarrer et une fois calée à chaud : c'est fini. Elle ne veut plus rien savoir. Pour les réglages : les trous ne sont pas alignés avec les vis de réglage. Elle est neuve pas trop cher mais qu'est-ce que j'ai acheté ?
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de support client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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crtgrant crtgrant
Saw wont stay runnig
25 cc-30,5 cm
Got the saw and put it together. filled with fuel and it started rather easy, but it will not stay running. not sure what I'm supposed to do with a saw that doesn't run
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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pcsdaytona pcsdaytona
Missing parta
25 cc-30,5 cm
Not a great start 1st order and the chainsaw is missing 3 small parts Customer service not much help so far
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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t7bar t7bar
Defective
25 cc-30,5 cm
Oil runs right through it brand new. Leaks all over
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Remigijus Babičius Remigijus Babičius
Viskas aišku.
Sunku įjungti stabdį, kliūna už šaibos, blogai sureguliuotas.
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Respuesta de Servicio al Cliente: Sukūrėme užklausą šiai problemai spręsti. Mūsų klientų aptarnavimo komanda susisieks su jumis el. paštu ir teiks informaciją apie eigą, kol problema bus išspręsta. Prašome laiku tikrinti savo el. pašto dėžutę ir laukti mūsų pranešimų.
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Arto Korpela Arto Korpela
Pikkuvikoja
Lähtee hyvin käyntiin, mutta ketjujarru ja virtakytkin hajosi muutaman käyttökerran jälkeen. Aika muovinen vaikutelma, mutta eipä ollut kalliskaan.
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Respuesta de Servicio al Cliente: Olemme avanneet tukipyynnön asian käsittelyä varten. Asiakaspalvelumme ottaa sinuun yhteyttä sähköpostitse ja pitää sinut ajan tasalla, kunnes ongelma on ratkaistu. Tarkistathan sähköpostisi viestiemme varalta.
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djwoody12 djwoody12
Delivery is terrible
25 cc-30,5 cm
Never received it ..... shipping all of a sudden couldn't deliver to business...... never had issues before but now I had to fight to get refunds on the chain saw and a wood stove that they never delivered...had to buy on eBay I instead both items
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We are pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution.We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
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waltkoziell waltkoziell
The directions don’t help
25 cc-30,5 cm
I’m having trouble getting the chain to tighten any help would be appreciated
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dave Ferrebee Dave Ferrebee
Leaks gas and oil.
25 cc-30,5 cm
Saw starts right away and seems to have good power. I advise not to buy though. It leaks gas from around the gas fill cap no matter how tight you close it. I contacted customer service and they sent new caps for the gas and oil tanks. That didn't solve the problem. Still leaks so I have to store the saw on its side but if I'm hauling it where it jostles around it still leaks so I can't transport it in an enclosed area. I also discovered it leaks oil out of the chain oil port. It's a shame because I think I would love this light powerful little machine.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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