Reseñas de clientes para Motosierra de gasolina VEVOR de 25,4 cc, 12" y 1,2 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

I haven’t received it yet

Le produit présente un défaut, il est malheureusement inutilisable dès le montage . J’attends une réponse du Service Clients

Bought this chainsaw, could not get it to start. Mechanic could mot either. Big bummer

Mala calidad, no recomendable

Mal,freno de cadena roto,carcasa de donde va la cuerda de arranque a las primeras rancadad se rompio, no pude poner en marcha tube que llevar a taller y me costo reparación como uno nuevo.hasta ahora todo lo comprado bien moto sierra in desastre

J ai reçu la tronçonneuse mais elle fonctionne pas

Bien reçu mais ne fonctionne pas 😡😡😡😡😡

Jamais réussi a mètre la tronçonneuse en route sa fais 20 an que je fais dû bois des tronçonneuse j'en n'ai u c'est la première qui va a la déchetterie merci

Compré la motosierra para un trabajo puntual, nunca llegó, tuve que comprar de un día para otro otra motosierra al doble de precio en una tienda local

The product itself appears to be reasonably well constructed. The materials and overall build quality seem acceptable for the price, and my initial impression was generally positive. Unfortunately, that impression quickly changed when the starter cord broke during the very first attempt to start the machine. A brand-new product simply should not fail before it can even be put into service. While an occasional manufacturing defect is understandable, how a company handles that defect is equally important. I contacted VEVOR, expecting a relatively straightforward resolution. Instead, the process dragged on for several weeks. Initially, they offered to send a replacement part, which never arrived. Eventually, they offered to replace the entire unit, but by that point I had grown tired of waiting and simply repaired the cord myself. To their credit, VEVOR did offer a $25 refund for the inconvenience, which I appreciate. However, that doesn't change the fact that resolving a relatively simple issue became unnecessarily frustrating and time-consuming. In my opinion, the appropriate response when a brand-new machine fails immediately would be to expedite a replacement unit and provide a prepaid return label for the defective one. That would have resolved the issue quickly, demonstrated confidence in their products, and left the customer with a much more favorable impression. Ultimately, I don't consider this a poorly constructed product, at least based on its initial appearance. However, the immediate failure raises legitimate questions about quality control, and the prolonged resolution process leaves considerable room for improvement. My biggest disappointment wasn't necessarily that something broke. Defects happen. It was that VEVOR took several weeks to address a problem that should have been resolved promptly and with minimal inconvenience to the customer.