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Motosierra de gasolina VEVOR de 25,4 cc, 12" y 1,2 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

Reseñas de clientes para Motosierra de gasolina VEVOR de 25,4 cc, 12" y 1,2 HP. Motosierra de gasolina inalámbrica de mano para cortar ramas de árboles, podar árboles, limpiar terrenos y talar bosques en granjas, jardines y ranchos.

25 cc-30,5 cm

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Silence Silence
couik !!!
impossible de la faire démarrer. je suis déçu mais je vais contacter le service client pour mes 2 machines que je ne peux pas utiliser.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Allen Sheeler Allen Sheeler
Chainsaw
25 cc-30,5 cm
When i got saw out of box there was no chain
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Debra Howell Debra Howell
Customer
25 cc-30,5 cm
I didn't receive all the parts and customer service has failed to send them. I haven't received any further info from CS. The chainsaw body is useless without a bar and chain. I am very disappointed in how this has been handled. I would not recommend ordering this product.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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John John
Vevor has terrible Customer Service
25 cc-30,5 cm
I have been a client of Vevor for years and made many purchase. On a recent purchase the item description and pictures appear to be incorrect and therefore the item does not meet my minimum needs. I requested a simple return and Vevor responded with basically what appeared to be the process for a hostage negotiation. All I requested was the return shipping label which they have refused to provide. They are also either not responding to my email requests or are delaying their responses. Additionally, they are sending me requests for reviews but then the URL shows 'not available.' I have no idea what is going on, but will apparently, I will need to dispute my charges through PayPal. Very unfortunate they have taken a simple return and made it a difficult process.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michael Smith Michael Smith
CEO
25 cc-30,5 cm
My saw will crank but after a few cuts shuts off and will not restart. It has to sit for a while. Im using specified pre mix fuel and bar oil. Order Number 26041600904418409497
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Modista Modista
Madame
Bonjour, je me permets de vous alerter sur la très mauvaise qualité de la chaîne. Obligation de la raffuter en permanence. Il en est de même en ce qui concerne la qualité de la lime d'affûtage.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Charlie jones Charlie jones
Mr
52 cc-45,7 cm
Customer Service very disappointed with can not talk to anyone so if you have a problem and you want to talk to someone you are going to do it by E mail or chat. I was trying to find a replacement chain and have not received an answer yet. I however found it myself. Oregan has replacement chains for these saws. These saws. I have 2 of these saws both of them are running rough after a short period of time but you get what you pay for. If you are going to use a saw a lot go buy a good saw. If it is just for around the house for trimming a tree here and there this is the saw for you. I cut firewood to heat with in the winter so these two saws have became backups because they are not reliable to me. I had to go buy a Stihl to get the job done.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kenny Cleaver Kenny Cleaver
Farmer
52 cc-45,7 cm
I finally got it to start- it leaks oil i think it was a mistake getting it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Lockerbie Robert Lockerbie
Purchaser
25 cc-30,5 cm
I couldn’t put the chain and bar cover on after an hour of trying. I don’t recommend buying this saw.
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Do Not Buy From This Company
25 cc-30,5 cm
I bought a top handle chainsaw. The tracking never worked or updated the whole duration of a month. I Never Received my saw either. I did get a full refund. But no explanation from the company of where the saw was or what happened.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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