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VEVOR Polipasto eléctrico de 1760 libras con control remoto con cable de 14 pies, polipasto eléctrico de 110 voltios con altura de elevación de cable único de 40 pies y motor de cobre puro, para fábrica de almacén de garaje

Reseñas de clientes para VEVOR Polipasto eléctrico de 1760 libras con control remoto con cable de 14 pies, polipasto eléctrico de 110 voltios con altura de elevación de cable único de 40 pies y motor de cobre puro, para fábrica de almacén de garaje

798,3 kg Con Cable 1,60 m

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Dan P. Dan P.
Home owner
798,3 kg Con Cable 1,60 m
Set-up and operation is straightforward. I did have problems with my first purchase, whether from opening an added limit switch or frequent up and down maneuvers in initial testing, the hoist stopped working properly. I ordered a second unit and have had no problems so far, set up at 880# and typically lifting 300 to 500 lbs. It is rather loud but can tolerate that.
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counterculturecustom counterculturecustom
They do not to stand behind their products
798,3 kg Con Cable 1,60 m
They do not to stand behind their products 2
The hoist is fine, and works well, but it arrived with a nasty kink in the cable, and customer service is giving me an absolute runaround. They offered me $20 to buy and install a new cable, then $32, and now say, after review, that the cable is usable!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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So*** So***
They did not deliver on the scheduled date.
798,3 kg Con Cable 1,60 m
They did not deliver on the scheduled date.  1
So far I'm really upset because they scheduled delivery and it's been 7 days and they still haven't delivered it. It's very bad for me; if it takes another day longer I'm going back to get my money back.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Bevans Mike Bevans
Electric hoist winch
798,3 kg Con Cable 1,60 m
Received the hoist and it was damaged, contact vevor and have got absolutely no where in regards to returning it ,just a big run around, , it’s been over a week now and have got no where in regards This company has zero customer service or support, I would highly recommend not dealing with them as it is apparent that if there is a issue they will not help you
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ed Bemis Ed Bemis
Owner
798,3 kg Con Cable 1,60 m
Owner 3 Owner 3
The actual hoist is as expected. But the wire rope is super cheesy. It is a very fine stranding which seems to cause it to get tangled on the spool (even with constant tension). It tangles to the point that when lowering it, it starts raising again since the layers of rope get messed up on the spool. I tried to replace the cable with a much better one, but the unit is set up so replacement is not possible, or certainly not easy.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Nathan Bowman Nathan Bowman
Damaged
798,3 kg Con Cable 1,60 m
Arrived damaged but no shipping box damage. Electrical enclosure was all busted. Contacted customer service and they sent me a new enclosure (2 weeks later). Enclosure replacement required cutting and resplicing wires. After this was fixed, I noticed the bolts and washers for mounting brackets were not in the box. Contacted customer service again and they refunded me $11 to buy the bolts and washers. Drove 25 miles round trip with $4 a gallon gas to get hardware and they cost me $11.40. Not a good experience. Hoist now seems to work fine.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Matt Matt
Be Careful
798,3 kg Con Cable 1,60 m
The first thing you want to do when opening this up is find the end of the lifting cable where it loops around the hook and is crimped. I stabbed my finger twice grabbing at the hook end. You'll need to put tape or something around the sharp strands of the lifting wire. Seems like something that should be taken care of at the factory. Its also slightly hidden by the red disc, so dont grab without gloves. The lift itself seems fine and is working.
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Jarett Thiel Jarett Thiel
Going up great. Going down it makes a really loud noise
798,3 kg Con Cable 1,60 m
Showed up promptly. Unboxed and mounted it. Going up it sounds smooth and quiet. Going down thought there’s a clanking and grinding noise in the gearbox. Not sure how i feel about using it to lift anything if something in the gearbox was to let loose. Hopefully vevor is able to replace gearbox to solve the issue. Video url upload won’t work either to upload. Can email video to appropriate person.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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STIFFER STIFFER
MR
798,3 kg Con Cable 1,60 m
THIS HOIST DOES NOT LIFT THE SPECIFIED 800LBS ON A SINGLE CABLE INSTALL. WE WEIGHED AND RATED IT FOR ALMOST A YEAR. THE MOST IT CAN LIFT ON A SINGLE CABLE CONFIGURATION IS 580LBS
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Avery Mike Avery
Electric hoist
798,3 kg Con Cable 1,60 m
1st hoist arrived with a broken electrical box returned, replacement sent,arrived with another broken electrical box,not happy!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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