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Transportador de bandejas de alimentos isotérmico VEVOR, caja térmica de 95 cuartos para catering, transportador de cajas de alimentos de LLDPE con hebillas dobles, calentador de alimentos de carga frontal para restaurantes, comedores, etc.

Reseñas de clientes para Transportador de bandejas de alimentos isotérmico VEVOR, caja térmica de 95 cuartos para catering, transportador de cajas de alimentos de LLDPE con hebillas dobles, calentador de alimentos de carga frontal para restaurantes, comedores, etc.

90 L sin Ruedas

Opiniones de los Clientes

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Martha Gateri Martha Gateri
Vevor are just the worst
120 L Polea
I would not recommend vevor products. I received a non working product and you can not get a hold of customer . They offer no customer service phone number — only email support. After weeks of back-and-forth emails with no resolution, they finally suggested I return it through FedEx. I hired a shipping company to transport the heavy refrigerator to a FedEx location, only for FedEx to refuse it because they don’t handle large shipments. Vevor has been an absolute nightmare to deal with. Save yourself the frustration and money — do not buy from them.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We've passed your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue for the refrigerator . Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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LE HOUEROU LE HOUEROU
non reçu à ce jour
Difficile d'évaluer un article non reçu à ce jour. Malgré nos réclamations, Vévor ne revient pas vers nous. Dans notre commande, nous avons reçu 11 articles sur 12. Nous ne comprenons pas le manque de réactivité concernant notre réclamation, nous avons fait parvenir le numéro de suivi de la commande provenant du livreur. pas moyen de contacter Vévor directement uniquement mail et chat. Nous sommes déçus.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Ivan George Ivan George
My order didn’t arrive
My order didn't arrive...the shipping company returned it and no one knows anything.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ashley Ashley
Buyer
120 L Polea
I bought two of these. They came damaged and don’t roll correctly. I’m in the process of trying to return two of them but have been given the runaround. They now are telling me it could take up to 48 hours for the appropriate department to assist me with returning my products when originally they stated they could help me with my return if they couldn’t resolve the issue. I have been dealing with them all day and I have brought other items from Vevor and have never had any product issues or issues with customer service. But the minute that I go to say that there is damage damaged to the equipment and I wish to return them even if I have to pay for shipping back to their warehouse facility to receive a full refund they stop communicating. I am hoping that my issue will be resolved as I’ve sent all of the necessary information that they need you, but this isn’t a good look for this company.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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DRK DRK
Osu
Schlecht verarbeitet, Rollensätze lassen sich nicht an Behälter schrauben, da bei den Löchern ca. 0,5 cm Versatz drin ist. Nicht empfehlenswert
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Jo Jo
Owner
90 L Polea
Do not buy this unit. It does not fit standard hotel plan sizes. And the company has not honoured their return policy. I’m contesting this purchase with my credit card company. Do not purchase anything from this company. Terrible customer service. Be aware.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jo Jo
Owner
90 L Polea
Do not buy this unit. It does not fit standard hotel plan sizes. And the company has not honoured their return policy. I’m contesting this purchase with my credit card company. Do not purchase anything from this company. Terrible customer service. Be aware.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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