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VEVOR Prensa de Calor 16x24, Máquina de Prensa de Calor de Potencia de 1700 W, Calentamiento Rápido, Máquina de Prensa de Calor de Alta Presión para Camisetas, Impresora de Sublimación Industrial Digital para Vinilo de Transferencia de Calor, Fácil de Usar, Negro

Reseñas de clientes para VEVOR Prensa de Calor 16x24, Máquina de Prensa de Calor de Potencia de 1700 W, Calentamiento Rápido, Máquina de Prensa de Calor de Alta Presión para Camisetas, Impresora de Sublimación Industrial Digital para Vinilo de Transferencia de Calor, Fácil de Usar, Negro

406x610 mm Negro

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Henry Henry
Based on my past purchasing experience, I trust Vevor product.
406x610 mm Negro
Due to the delayed delivery by Purolator, I received the unit much later than expected. I have not found time to test it.
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Respuesta de Servicio al Cliente: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
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Ms.Quoia Ms.Quoia
Don’t waste your money!
406x610 mm Negro
Don’t waste your money! 2
It stopped working after a few months. It’s hard to speak to a representative. So far only able to chat and it’s a never ending chat with no solution
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Judy Judy
Small business owner
406x610 mm Negro
I am trying to work out a problem through customer service,,,it is a slow go...my images are light on the top part of the product that I am pressing...husband checked to see if pressure plate was balance leaving us to believe the heating element is not performing correctly...this is sublimation pressing....latest message is that it will take 1 to 2 business days to get back to me. I've ruined a few products so far!
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Carolyn balknight Carolyn balknight
Don't last long
406x610 mm Negro
Don't buy only lasted 6 months. Blew out in the midst of a project.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Brad Brad
Engineer
406x610 mm Negro
The description lied. It does not go up to 570F, it only goes to 450F. This was not good because I was trying to use it for a application outside of t-shirts.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Shannette Shannette
Machine won’t close
406x610 mm Negro
Currently UNABLE to use my BRAND NEW product because the press WILL NOT fully close!!!! Have contacted customer service about receiving a replacement (which is preferred) or a refund and they take forever to respond 😞. The problem IS NOT as simple as “turning the handwheel” which is what I was told to do from the customer service rep.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Warren Warren
Owner
406x610 mm Negro
Just stopped working. Need another asap.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jack hardy Jack hardy
Junk
406x610 mm Negro
Worked fine at first, started acting up after a year, doesnt heat the whole surface, stay away
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Gurkaran Gurkaran
Mr.
406x610 mm Negro
Machine broke 4 months into purchase. It is under warranty yet no one is replacing it. They said they will send a new part. It’s been weeks of back and forth they keep saying they sent it then the next day say it has not been shipped. They refuse to give a refund as well. Beware and be careful before u purchase. They have no phone number and it is extremely hard to get through to them.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tshirt Designer Tshirt Designer
Owner
406x610 mm Negro
I purchased this heat press directly from the Vevor site because I’ve owned other Vevor machines and always found them to be reliable and high-quality. Unfortunately, this particular machine was a disappointment. It never reached the proper temperature, which made it unusable. I reached out to customer service multiple times, and while they were responsive and are now shipping me a replacement part so I can attempt the repair myself, the timing was very difficult. I purchased the press specifically for a large 100-shirt order that required front and back pressing, but since the machine failed, I had to rely on my smaller 10x10 press to complete the job. I had high expectations based on my past experience with Vevor, but this machine fell short. Hopefully, once the part arrives and I make the repair, it will perform as expected.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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