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Regla de hormigón a gas VEVOR, juego de barras de borde recto para tablero de aluminio de 2,4 m, motor vibratorio de 4 tiempos para acabado de cemento con asas de altura ajustable, herramientas de hormigón de alta eficiencia de 6500 RPM

Reseñas de clientes para Regla de hormigón a gas VEVOR, juego de barras de borde recto para tablero de aluminio de 2,4 m, motor vibratorio de 4 tiempos para acabado de cemento con asas de altura ajustable, herramientas de hormigón de alta eficiencia de 6500 RPM

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Nate Nate
Concrete finisher
The tool is way too heavy especially for only having an 8 foot bar, it sinks in the concrete more than it floats on it. The angle on the angle aluminum is curved. It needs to be at a 90° angle. Honestly, it’d be better off with a screed board or 2 x 4. I would like to know how I can return this piece of junk.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Andrew Andrew
Poor Quality
Engine ran ok, then on the second pour with this machine the motor died and would not restart. I would not rely on one of these again
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steve Steve
Mr
It ever arrived, it too too many emails together a refund. Very poor all round…
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Ronnie Ronnie
Didnt get the entire thing
i only received the blades not the rest of the product so I cant say I am happy but customer service did work with me with a refund
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Bryan Bryan
Don’t Waste Your Time
They sent two 6’ screed blades but no power head. I’ve gone around and around with them but they’re completely incompetent. I’ve even requested return labels and they haven’t done that nor have they shipped the power head. Home Depot has comparable items for a little more but they’ll actually get you what you order.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Tim Tim
Business Owner
Vibra screed showed up without the three screed boards that were included in the order #25121900931109176047. After more emails then I can count they still have not refunded my CC completely for this order. They have a no phone call business so I can,t talk to a human about this matter. Emails only. They picked a number and refunded my CC a partial amount but not full as I requested. Anyone reading this should understand they sent me half of a 1200.00 order and the part I have is useless without the second half. The second half which is a 6 foot, an 8 foot and an 11 foot screed board. This is the expensive part of this purchase and the part that made it a good buy. Without the boarder Im stuck with a worthless tool and out more than half of my money. Im a return customer and have bought several of their tools with good luck. I guess my luck ran out.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Charles Cayot Charles Cayot
Mr
Lasted 2o minutes until it broke
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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George king George king
Mr
I don’t have the other full Oder it been shipped separately and the screed board is made plastic not aluminum as advertised furthermore the item received is damaged on both ends scratches everywhere I’m definitely pissed about this because there is no direct contact phone number to vevor tools my package was supposed to be delivered by labor Monday afternoon it came Thursday morning and the other half is still in California my contract is on the table waiting for this product and shipping is completely out of order. Ps also no one is doing anything about it and it’s five hundred dollars lost
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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