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Revestimiento VEVOR para piscina elevada redonda de 9 m, revestimientos superpuestos, vinilo de calibre estándar, altura de pared de 122 a 137 cm, diseñado para piscinas elevadas con paredes de acero.

Reseñas de clientes para Revestimiento VEVOR para piscina elevada redonda de 9 m, revestimientos superpuestos, vinilo de calibre estándar, altura de pared de 122 a 137 cm, diseñado para piscinas elevadas con paredes de acero.

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181 Reseñas
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David C. David C.
Didn't Last
Bought it a few months ago and it already has a leak. When I opened the box the liner seemed thin. Hopefully I can get it replaced with the warranty
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Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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scottrdouglas64 scottrdouglas64
response to the issue has not been what it should
response to the issue has not been what it should 1 response to the issue has not been what it should 1 response to the issue has not been what it should 1 response to the issue has not been what it should 1 response to the issue has not been what it should 1
They sent me a pool liner that is only 168 inches in diameter and it should be 180 inches.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Collin Collin
Poor quality caused pool damage and put children in danger
Poor quality caused pool damage and put children in danger 1 Poor quality caused pool damage and put children in danger 1 Poor quality caused pool damage and put children in danger 1
The quality of this liner is bad. The groove that holds the liner into place is not quality enough to stay in place. It came out of the track within a month and caused the water to drain and nearly injured our kids. No help from support so far
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ana Ana
Not that great
liner was near impossible to get flattened and then it leaked so we had to remove it from the pool. Waste of money.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Bruno Bruno
Réclamation
pas de réponse de votre part concernant ma réclamation du 13 juillet ......!!!!
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Michelle Michelle
Purchaser
We purchased a 18x33x54 pool liner but the liner does not fit our pool which is a 18x33x54 pool. The liner that was sent to us has those measurements not the box but the actual measurements of the bottom seen are 31' 6" & not 33' there is no way it will fit.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Laosene Laosene
Jamais reçu
Colis, jamais reçu soi-disant a eu un accident avec le livreur DPD
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Roger Roger
Beware
Beware 2 Beware 2
After you receive your item , check it over for shipping damage. Mine came with the end of the box tore open and the liner was dragged and scuffed up resulting in two pinhole! So I contacted them and their answer was we can refund you 20.00 of the almost 200.00 you spent. I never received a dime. The customer service is a joke and all I can say is good luck!
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Ali toumi Bougueddima Ali toumi Bougueddima
Liner piscine
J'attends le retour pas de réponse très long.
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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bob bob
vevor 18x33x52 unibead liner not as described
vevor 18x33x52 unibead liner not as described 1 vevor 18x33x52 unibead liner not as described 1
I purchased a 18x33x52 unibead liner but vevor sent a 18x33x48 unibead liner not a 18x33x52 liner. The bottom seam is 8 inches above the pool floor and the liner is a foot away from the inside of the pool wall pool had 2in of water in it and still never got anywhere near the pool wall. Customer service won't do refund/return for a liner i cant use. Had to purchase another liner elsewhere and it fit just fine, but now I'm out over 600 dollars on two liners.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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