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Rodillo laminador de masa para pizza VEVOR, prensa automática de acero inoxidable de 7,6 a 35,5 cm, máquina eléctrica comercial para hacer pasta de 370 W, 260 piezas por hora, grosor ajustable, con tapa para prensar masa

Reseñas de clientes para Rodillo laminador de masa para pizza VEVOR, prensa automática de acero inoxidable de 7,6 a 35,5 cm, máquina eléctrica comercial para hacer pasta de 370 W, 260 piezas por hora, grosor ajustable, con tapa para prensar masa

370W

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31 Reseñas
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John John
Owner
370W
Worked pretty well for 3-4 months. It is very difficult to clean and dough can get trapped in between the rollers. One roller stopped working and we contacted support. They requested we send a video or a picture of the problem. Their solution was to send a part and a video of how to fix it. Unfortunately, the video doesn’t cover the actual piece needed to be fixed. There really isn’t a way to get broken items fixed unless you can do it yourself. I can’t recommend.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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T. P T. P
Does not work for my tortilla
370W
I thought it's would work good but it's does not make in round shape at all it makes oval shape. Even it's so fast that some time it's get overlap. It's will not work for my orders. I have to return it back as it doesn't work for me at all. I buy it so costly regrets buying it.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ipsita Ipsita
VEVOR Pizza Dough Roller
370W
The rollers leave marks on the dough. At its lowest settings, the marks are pretty intense on the dough, almost tearing it. Not time-saving at all.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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sad sad
SADDER
370W
its broke residential light use and vant get anything done with chat no phone number DO NOT BUY VEVOR YOU WILL REGRET AS STEVE MILLER SAID GO ON TAKE YOUR MONEY AND RUN THEY DID ANDAGAIN DONT BUY
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Charles Rimini Charles Rimini
Owner
The top rollers are making a noise
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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philip philip
customer
390W
customer 1 customer 1 customer 1 customer 1 customer 1
Received the item damaged in shipping. Instead of being packed in a crate it was shrink wrapped with no protection. Bent knobs and screws everywhere. Bits of plastic from the gears dropping from the rollers destined to end up in the dough. The unit was obviously returned previously. No satisfaction from customer support. Instead of a return and refund they expect me to make repairs. Horrible customer support. Don't buy from this vendor.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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kamal kamal
mr
I am not satisfied with this dough roller machine. It is not making the dough as shown in the videos or product photos. The dough shape does not come out properly, and it is difficult to get a round and even pizza base. Sometimes the dough sticks and the results are inconsistent. I expected much better performance for commercial use. Overall, very disappointing experience.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kim Kim
Owner
390W
I have tried to purchase this 2X from Vevor. Both times it didn't ship. Not sure what the problem is, but each time I had to reach out and inquire about it to get a refund. They sat on my money for over 2 months.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Ryan Haynes Ryan Haynes
Owner
390W
Never got the product, can’t call anyone, says it’s fed ex but they have no idea need a refund so I can purchase another one somewhere else
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Freeman Fouts Freeman Fouts
Owner
390W
You processed the order and took payment but you never shipped the item. You did refund my money in a timely manner but I'm disappointed that I didn't get what I ordered to help with my business productivity. Obviously, there has been no human intervention or I wouldn't have received this request to rate the product.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. You can order the product again If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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