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Sistema de cloración de agua salada VEVOR, celda de cloración para piscinas compatible con Hayward W3T-Cell-9 (T9), sistema de cloración de agua salada para piscinas enterradas de hasta 25,000 galones, cable de alimentación de 15 pies, color blanco

Reseñas de clientes para Sistema de cloración de agua salada VEVOR, celda de cloración para piscinas compatible con Hayward W3T-Cell-9 (T9), sistema de cloración de agua salada para piscinas enterradas de hasta 25,000 galones, cable de alimentación de 15 pies, color blanco

25000 gal

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Brian Seguin Brian Seguin
Pool chlorination cell
15000 gal
Don’t work properly Don’t tell the right amount of salt
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Hathaway David Hathaway
Mr
25000 gal
No support Faulty product Only offered 50% refund on faulty item Can’t contact as keep getting automated email Just shit really
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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James James
Manager
25000 gal
I so badly wanted this to work as well as my Hayward aquaplus did. That lasted me almost 4 years. I opted for this one through vevor because of the price. But my first one stopped working after 30 days, vevor replaced it after a week of back and forth with me... now 8 months later my second one is doing the same thing it's not generating salt and reading the wrong levels. Check it out cleaned it reading the same levels it was reading prior. I put four bags of salt in it to see if it would go up, it went up by 2000 PPM and then it went back down to 1800 where it just stays. Manually checked the salt and its at 3100 PPM. Set this salt cell T9 definitely needs some tweaking, not only did I get one lemon I got two lemons and it's costing me money by putting chemicals like chlorine in it when I shouldn't have to just to stop it from turning green.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Shari Shari
Salt cell-9 (T9)
25000 gal
We bought this salt cell. It never worked. It didn't come with directions. Not sure what the warranty is. Save your money.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Shari Buchholz Shari Buchholz
Stopped working after 5 months
25000 gal
Bought this product for the price and was hopeful but it failed after less than 6 months. Company wont stand by the 1 year warranty and refuses to refund or replace. Maintained the product as instructed and still failed. Do not buy, no customer service and faulty product. Spend alittle more and get something that actually lasts 3-4 years not 3-4 months.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Daniel Sumner Daniel Sumner
Shitty Product and customer service
25000 gal
I bought this salt cell and within 3 weeks the product quit working. Vevor sent videos of how to fix it and they were so blurry you couldn’t read them. Then they wanted me to find a technician to repair it and then send them a bill for reimbursement. It’s a shitty product and customer service is awful. The 1 year warranty is a lie.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Coopersguy Coopersguy
Vevor Salt Water Chlorinator does not work!
40000 gal
Vevor Salt Water Chlorinator does not work! 1 Vevor Salt Water Chlorinator does not work! 1 Vevor Salt Water Chlorinator does not work! 1
Complete junk. Did not last 1 month. Original lasted 6 years. I tried cleaning and resetting without any luck. Vevor wanted me to clean again after I already did it once. I cleaned my original once a year for 6 years. I even purchased the Vevor warranty and its taking forever to replace or refund even after sending pictures and videos. Not sure how I feel about Vevor warranty and returns.
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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David David
Salt Cell
15000 gal
Currently on my 2nd cell that is not working correctly. The first one had a leak and had to be returned. The second is not producing any chlorine and in process of returning that one.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Greg Greg
Mr.
40000 gal
Bought my Vevor replacement W3T-Cell-15 (T15) in mid-July 2025. I installed it early August 2025. I used it until end of Sept. 2025, removed it, rinsed and dried it and stored it indoors for the winter. No need to clean it as the plates looked new with no debris or fouling. I re-installed the unit in early June 2026 and it has not worked at all this season. It reads salt level 2000 PPM and is constantly displaying warnings. A water test from my local pool supply company shows salt level at 3300 PPM. I attempted to re-calibrate but no luck. This unit lasted no more than 2 months. Frustrating. Don't purchase this unit.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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jack jack
US Marine Corps
40000 gal
1 st one did not work at all sent me a replacement worked 2 months and stopped working. JUNK !!!!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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