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Sistema de cloración de agua salada VEVOR, celda de cloración para piscinas compatible con Hayward W3T-Cell-9 (T9), sistema de cloración de agua salada para piscinas enterradas de hasta 25,000 galones, cable de alimentación de 15 pies, color blanco

Reseñas de clientes para Sistema de cloración de agua salada VEVOR, celda de cloración para piscinas compatible con Hayward W3T-Cell-9 (T9), sistema de cloración de agua salada para piscinas enterradas de hasta 25,000 galones, cable de alimentación de 15 pies, color blanco

25000 gal

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edgar ramirez edgar ramirez
Pool owner
40000 gal
⭐☆☆☆☆ (1/5) Stay away from this product and this company. I purchased the VEVOR Salt Water Chlorinator System (Hayward T15 compatible) less than a year ago, and it has already failed. A salt cell should last several years, not a few months. Because of this defective product, my pool turned green, forcing me to spend additional money on chemicals and countless hours trying to fix a problem that should never have happened. What makes the situation even worse is VEVOR’s terrible customer service. There is no easy-to-find phone number to speak with an actual person, and getting a response through their support channels is painfully slow. When pool equipment fails, you need immediate help—not days of waiting while your pool continues to get worse. The product quality is poor, the warranty process is frustrating, and customer support is practically nonexistent. If you value your time, money, and sanity, do not buy this chlorinator. There are plenty of reputable brands that stand behind their products and actually provide customer service when something goes wrong. This product failed before it should have, cost me additional money, and left me with a green pool and no real support. I regret purchasing it and would never buy from VEVOR again.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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john john
It leaks
15000 gal
It slowly leaking first time installed
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jessica Hogan Jessica Hogan
I would give it 0 if I could.
15000 gal
Cell never worked correctly. Provided water tests and photos of system and issue was never resolved.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Chris Chris
Sad to Say, Not Worth It
15000 gal
15k unit. Installed in February 2026 within 30 days it was Low Salt reporting below 2500 while test confirmed pool was at 3200. Cleaned reset and lasted two weeks. Cleaned again, reset again, failed after 7 days. Once more uninstall, clean, reinstall. recalibrate and it wouldn't last a week. No Scale, just not quality plates. Luckily bought XCotton and just as lucky no longer available. Would not recommend for purchase. You truly get what you pay for, just too good to be true. Maybe it was just a bad unit, but at that price it seems like weak elemental plates. But I do not appreciate being out the cost of the extended warranty for an item that was returned in less than 90 days. Again lesson learned.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Tamara Tamara
Poor salt cel
40000 gal
I have had this salt cel for 2 weeks and it is already not working. It is reading 2500 - too low to work, but when i bring it to the pool company to get tested, it is in fact at 3200. Very dissappointed.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Steven B Rodriguez Steven B Rodriguez
Boss
15000 gal
I ordered the wrong part and have followed all the instructions they gave me for a return 2 times. I keep getting the same damm email 2 days later asking to send pics a order # Horrible service. I will never buy again! Sincerely, Steven B Rodriguez
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Robert Ercol Robert Ercol
Bad product
15000 gal
I should have been wary of the low price. After only 4 weeks, the unit is no longer functioning
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Martin Martin
Not worth all the problems
40000 gal
First cell lasted about 2 months had to send all types of pictures then had to wait about 2 weeks for a replacement. Second cell lasted maybe 7 months. Did a claim with vevor went back and forth for 3 weeks then the offered me a $27 refund. After sending them multiple screen shots of there warranty they finally refunded my purchase price this took close to a month. Save yourself a lot of aggravation and don't waste your money. You can see amazon reviews on these https://www.amazon.com/VEVOR-Chlorinator-Chlorination-W3T-Cell-15-Swimming/dp/B0DWK8MX7J?th=1
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Julian Carr Julian Carr
JUNK
40000 gal
Stopped working after a month and ABSOLUTELY NO help from Vebor OR the damn warranty I purchased. This company is a joke…
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chris Bell Chris Bell
Pool Owner
15000 gal
This stopped working in under a month. Didn’t even bother trying to get a refund as it seems ( according to reviews) it’s a waste of time. Lesson learned. I’m usually pretty happy with VEVOR products but this one is a huge fail for me anyway.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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