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Sistema de cultivo hidropónico VEVOR DWC con kit de riego por goteo, 4 cubos de 5 galones para cultivo en aguas profundas, bomba de aire, piedras difusoras y dispositivo de nivel de agua para vegetales de hoja.

Reseñas de clientes para Sistema de cultivo hidropónico VEVOR DWC con kit de riego por goteo, 4 cubos de 5 galones para cultivo en aguas profundas, bomba de aire, piedras difusoras y dispositivo de nivel de agua para vegetales de hoja.

4 Barriles

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Cody Roberts Cody Roberts
User
4 + 1 Barril
It works fine except the flow pump scream once and a while and had for 5days now and it sit in water and heats the water so be sure to have one on hand
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more assistance, please check our "Contact Us" page online, in the bottom navigation bar. Through this section, submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
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Marcelo Marcelo
Se rompió la bomba
No se a utilizado ni 2 meses y en mitad del cultivo se rompió la bomba
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
Mike Mike
Terrible quality poor customer service
Over priced junk. Very poor excuse for a dwc system. Tried to return and customer service giving me the run around after offering a little cash. Shame vevor products have been good until I purchased these. Stay away find better quality
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Karra Karra
Hay que buscar piezas de repuesto
El kit no esta mal de precio pero tengo goteras...No se si soy el único pero ando como loco a ver de que forma puedo encontrar unos repuestos para sustituir las piezas originales porque no dejan de gotear.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
joerg joerg
crappy company
ordered 2 sets, got delivered only 1. i contacted the customer service, got an generic answer. no refunds, noone cares. do not order here.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jeff Jeff
Dissatisfied Customer
This is a one star rating due to the lack of follow thru with customer support after the sale. Product was received with missing parts which make this system unusable. Upon contacting customer service and providing all documentation and photos, I was promised to receive the missing items within 15 - 20 days. The items never were received. Checking to follow up on the items and my service ticket is no longer active.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Michael W. Stacks Michael W. Stacks
Sucks
I've had it going for almost a month and the pump quit today. Customer service is no help. I am now looking for a replacement pump. This is not good customer service.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Cj Cj
Manager
4 + 1 Barril
Bought unit and water pump went out only after bout an hour. Contacted customer support and they asked for a video. So I sent video of unit and what it was doing then they closed the case and never responded. Wound not recommend nor will I ever buy from them again. Horrible experience all around.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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