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Sistema hidropónico VEVOR DWC, 5 galones, 4 cubos, cubo de cultivo en aguas profundas, kit de cultivo hidropónico con bomba, piedra difusora y dispositivo de nivel de agua, para hortalizas de hoja de interior y exterior.

Reseñas de clientes para Sistema hidropónico VEVOR DWC, 5 galones, 4 cubos, cubo de cultivo en aguas profundas, kit de cultivo hidropónico con bomba, piedra difusora y dispositivo de nivel de agua, para hortalizas de hoja de interior y exterior.

4 Barriles

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127 Reseñas
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Mike Mike
Terrible quality poor customer service
Over priced junk. Very poor excuse for a dwc system. Tried to return and customer service giving me the run around after offering a little cash. Shame vevor products have been good until I purchased these. Stay away find better quality
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Karra Karra
Hay que buscar piezas de repuesto
El kit no esta mal de precio pero tengo goteras...No se si soy el único pero ando como loco a ver de que forma puedo encontrar unos repuestos para sustituir las piezas originales porque no dejan de gotear.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
joerg joerg
crappy company
ordered 2 sets, got delivered only 1. i contacted the customer service, got an generic answer. no refunds, noone cares. do not order here.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Home Grower Home Grower
It's alright, but the pump is garbage
It's alright for the price i guess.. Buckets are hard to fill when there's plants growing in them, have to remove the whole thing or try to slide the lid over a little bit.. After service and warranty are garbage! Pump didn't even last 10 months. Started to make a really loud noise then just stopped working! Ended up getting root rot because there was no air going to the buckets. Contacted Vevor support several time and they kept saying that someone will get back to me. When they finally did they wanted photos and video as proof that it's not working. Like what do you want, a video of a pump just sitting there not doing what it's supposed to do? All i wanted is for them to send me a replacement pump as it's a 1 year warranty right? Well i guess not.. Same your money and buy something else. I'm done with Vevor!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jeff Jeff
Dissatisfied Customer
This is a one star rating due to the lack of follow thru with customer support after the sale. Product was received with missing parts which make this system unusable. Upon contacting customer service and providing all documentation and photos, I was promised to receive the missing items within 15 - 20 days. The items never were received. Checking to follow up on the items and my service ticket is no longer active.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Michael W. Stacks Michael W. Stacks
Sucks
I've had it going for almost a month and the pump quit today. Customer service is no help. I am now looking for a replacement pump. This is not good customer service.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Cj Cj
Manager
4 + 1 Barril
Bought unit and water pump went out only after bout an hour. Contacted customer support and they asked for a video. So I sent video of unit and what it was doing then they closed the case and never responded. Wound not recommend nor will I ever buy from them again. Horrible experience all around.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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