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VEVOR Tanque diésel portátil, capacidad de 58 galones y caudal de 10 GPM, tanque de combustible diésel con bomba de transferencia eléctrica de 12 V y manguera de goma de 13.1 pies, tanque de transferencia diésel de PE para fácil transporte de combustible, gris

Reseñas de clientes para VEVOR Tanque diésel portátil, capacidad de 58 galones y caudal de 10 GPM, tanque de combustible diésel con bomba de transferencia eléctrica de 12 V y manguera de goma de 13.1 pies, tanque de transferencia diésel de PE para fácil transporte de combustible, gris

58 galones Gris

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Steve Steve
Beef Producer
58 galones Gris
Beef Producer 1
To Start it took at least 10 days longer to ship than the estimated shipping date. When I received it the screws holding the pump in place had fallen out. Easy to fix but should not be required. The hose clamps on the suction line were also loose and had to be tightened. Make sure you tighten the filter, on the initial use, It was loose and sprayed fuel all over me and my truck. I don't believe it is the right filter for the housing The hose has an O-ring fitting that screws into a 90 degree pipe thread fitting at the filter. it is dripping. I tightened again after the last use so I am not sure if it is fixed or not. The vent on the filler cap doesn't keep up with the pump, so if you don't loosen the cap, it starts to collapse the tank. It seems that they have very poor or no quality control.
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B.E. B.E.
No parts
116 galones Gris
This has been a good tank, but some of the parts have failed, and there is no after warranty support. You cannot even purchase replacement parts. So I'm stuck trying to make aftermarket replacement parts work. Too bad VEVOR doesnt offer better support. The vent portion of the main cap failed, and so did the DC fuel pump. Because I am barely out of warranty VEVOR's response was that they can't help - and advised me to look at other stores to find replacement parts.
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for sharing your experience. We're sorry to hear that some components failed and that you were unable to obtain the replacement parts you needed. We appreciate your feedback and will take it into consideration as we continue to improve our products and services. For further assistance, please visit our "Contact Us" page and submit a ticket. You can find the link in the bottom navigation bar of our website. Our after-sales team will review your case and assist where possible. We appreciate your understanding.
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James James
Mr
58 galones Gris
Never received the fuel tank. Customer service very difficult to work with. No refund given. Chalk it up as a lesson learned at the tune $500.00. Never again.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hector Nolasco Hector Nolasco
Operations Manager
58 galones Gris
Worst Customer Experience. Slow at responding. Want Video Proof when their products arrive not working???? When we make these kinds of purchases it is because we need to use the item ASAP. If it arrives damaged we would appreciate a more speedy response. And NOT to have to jump through so many hoops to get some much-needed help.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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John John
Leaks
Dont buy. Leaks. Vevor customer service won't help
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mazen mazen
Operation Manager
116 galones Gris
Never seen a vendor with no phone number for customer service vevor customer service is the worst , not reliable at all , don't use them. fuel pumps go bad , not part replacement. I have been waiting for more than a week to hear about their action. I have been asking for the part number to get a replacement for the fuel pump, even willing to pay for the part replacement, but wait and wait and wait.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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