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VEVOR Carpa plegable de 3 x 3 m con paredes laterales extraíbles, toldo portátil instantáneo y bolsa con ruedas, resistente a los rayos UV, impermeable, carpa cerrada para eventos al aire libre, patio, jardín, fiesta y camping.

Reseñas de clientes para VEVOR Carpa plegable de 3 x 3 m con paredes laterales extraíbles, toldo portátil instantáneo y bolsa con ruedas, resistente a los rayos UV, impermeable, carpa cerrada para eventos al aire libre, patio, jardín, fiesta y camping.

10x10 pies Blanco

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plow8888 plow8888
Pop up tent
Unfortunately this came with a bent leg and when I tried to straighten it, it broke.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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John Zakariassen John Zakariassen
Very disappointed with Vevor quality control
This is the second canopy I have ordered from Vevor. Unfortunately, they do not have a good quality control. I received a product that appears to have been return to them and was then sent to me as new. It had small burn holes many spots that were scratched and weakened the material in the cover. I would like a replacement cover sent to me. If not, I will return and stop doing business with Vevor and will encourage others to do so.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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nk*** nk***
Weak Frame
10x20 pies Blanco
A plastic piece broke the first time we set it up. Customer service was great about sending a replacement and new canopy since the exposed rough metal tore the fabric. Second time we were putting it up the metal cross bars tore and tent is now useless.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jo*** Jo***
håller inte från far till son.
ramen och taket verkar ok. pinnarna som man ska fästa tältet i marken är leksaker, fick använda pinnar från ett gammalt festivaltält. en del av kardborrbanden på väggarna gav upp stort sett genast. höll vår fest men skulle inte köpa igen.
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Respuesta de Servicio al Cliente: Vi har skapat ett ärende för att du ska kunna följa upp problemet. Vår kundsupport kommer att kontakta dig via e-post och ge dig uppdateringar tills problemet är löst. Vänligen kontrollera din inkorg snarast för våra meddelanden.
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charleneauzou0 charleneauzou0
N'est pas imperméable
10x10 pies Gris Oscuro
Belle tonelle mais n'est absolu pas imperméable
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Sparky634 Sparky634
Good shade, bad water protection
Water resistance is a very loose term for this, it leaks from even the lightest sprinkler. The center posts bent on the first use. If you are looking for shade this is great, but don’t expect the minimal amount of protection from rain.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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onuagesucre onuagesucre
Mauvaise toile
10x10 pies Blanco
Toile qui se déchire au bout d'un ans service après vente impossible
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Steve Blunt Steve Blunt
10x20 Pop up Canopy
These leak like crazy in the rain and the Velcro has already ripped off on one or two corners that hold it to the post, not happy with them at all really, quite disappointed , will be returning it
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Destroyed Destroyed
Not Sturdy
This was our second 10x20 tent from Vevor. First one last 13 hours before it was destroyed by wind and the second lasted 24 ish hours before getting destroyed by rain and wind. Tent is nice for the price, however, it is only good on nice days and is not one you can leave up, it will need to be taken down each day, otherwise, you will be replacing it over and over again. It is also not very easy to put up, takes 2 people and the middle support bars are a pain. I would not recommend this for anything other than a 1 day get together and hopefully on that day the weather is nice.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Singh Singh
S
10x10 pies Blanco
Owner complete garbage collapsed on the first day
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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