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Toldo retráctil manual VEVOR, 3 x 2,4 m (10 x 8 pies), toldo para exteriores, parasol retráctil, poliéster resistente al agua, toldo para puerta de patio, ventana, refugio con manivela para patio trasero, balcón.

Reseñas de clientes para Toldo retráctil manual VEVOR, 3 x 2,4 m (10 x 8 pies), toldo para exteriores, parasol retráctil, poliéster resistente al agua, toldo para puerta de patio, ventana, refugio con manivela para patio trasero, balcón.

10 x 8 ft

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Bosco campbell Bosco campbell
Poor quality
Poor quality Not good in the any wind keep blowing down
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Respuesta de Servicio al Cliente: Thank you for your feedback. We are sorry that the issue with your VEVOR Manual Retractable Awning product has caused you inconvenience. We have assigned a specialist to contact you within 48 hours through ticket # (ticket number 464333368342528) and provide a suitable solution. Please check the email associated with your order and reply to us.
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Mordche Danziger Mordche Danziger
wrong size
12 x 10 ft
item is not 12 x 10 its 10.5x 10
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ro*** ro***
Not very happy shopping
8 x 7 ft
Not very happy shopping 2 Not very happy shopping 2 Not very happy shopping 2 Not very happy shopping 2
I have a complaint about the goods. The middle central pipe has no pre-drilled holes. The expansion bolts are not the same size as shown in the manual. I bought matching drill bits following the manual, which cost me extra money and labour. I require either a refund or financial compensation for the losses caused
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Titi31 Titi31
BOF
BOF 3 BOF 3
Bof Notice de montage trop simple La bâche n'est pas tendue comme sur la présentation Défaut sur la toile
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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JC-LC JC-LC
LES ACCESSOIRES EN PLASTIQUE SONT FRAGILES
LES ACCESSOIRES EN PLASTIQUE SONT FRAGILES 3 LES ACCESSOIRES EN PLASTIQUE SONT FRAGILES 3 LES ACCESSOIRES EN PLASTIQUE SONT FRAGILES 3
Très bel article mais les accessoires des fixations en plastiques sont très fragiles lors des serrages, et en cas de vent il vaut mieux le replier car ça bouge trop l'ensemble.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Roberto Roberto
Non molto solido, sarà per le dimensioni.
12 x 10 ft
Istruzioni per il montaggio incomplete, serve un pó di pratica. La struttura è un pó troppo leggera, sarà perché è abbastanza grande, è utile mettere dei paletti di sostegno quando la tenda è aperta. La tela ripara bene dal sole e dalla pioggia leggera anche se sottile. vedrò quanto dererà. Reputo sufficiente il rapporto qualità/prezzo.
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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KGregory KGregory
Missing hardware - horrible customer service
Did not come with complete hardware. I am missing a bracket, bolts, & drill bit. The instructions don't say what size drill bit is needed or what size the bolts are. I had to take the box of hardware & instructions to Home Depot. Three associates tried to make sense of the instructions & hardware & sent me home with a 5/8 drill bit. The customer service team is giving me the run around. They are telling me I have 3 brackets & a drill bit. I have photos to show what came in the package & they are wrong. They don't have phone number so it's all chat & email. I have not had resolution & they want to close my ticket. I have paid a handyman to install & it's just hanging off the side of my house because the box did not come with complete hardware & it has horrible instructions! PLEASE SEND ME A COMPLETE HARDWARE REPLACEMENT WITH A DRILL BIT!!
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jeaninepcohen jeaninepcohen
Don’t buy
Cheap and this company is horrible. They do not back their products even when issues occurs within manufactured limited warranty. Horrible.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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kylesusan kylesusan
Not worth the money
Only had it for a few weeks and the canopy stitching has come apart. Very cheaply made. Not happy with this at all!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
Don't buy
I should have returned it. It doesn't extend out far enough and the side bars are a menace. I don't recommend
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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