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Toldo retráctil manual VEVOR, 2,5 x 2 metros, toldo retráctil para patio exterior, parasol, poliéster resistente al agua, toldo para puerta de patio, ventana, refugio con manivela para patio trasero, balcón.

Reseñas de clientes para Toldo retráctil manual VEVOR, 2,5 x 2 metros, toldo retráctil para patio exterior, parasol, poliéster resistente al agua, toldo para puerta de patio, ventana, refugio con manivela para patio trasero, balcón.

8 x 7 ft

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Mordche Danziger Mordche Danziger
wrong size
12 x 10 ft
item is not 12 x 10 its 10.5x 10
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Titi31 Titi31
BOF
BOF 3 BOF 3
Bof Notice de montage trop simple La bâche n'est pas tendue comme sur la présentation Défaut sur la toile
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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JC-LC JC-LC
LES ACCESSOIRES EN PLASTIQUE SONT FRAGILES
LES ACCESSOIRES EN PLASTIQUE SONT FRAGILES 3 LES ACCESSOIRES EN PLASTIQUE SONT FRAGILES 3 LES ACCESSOIRES EN PLASTIQUE SONT FRAGILES 3
Très bel article mais les accessoires des fixations en plastiques sont très fragiles lors des serrages, et en cas de vent il vaut mieux le replier car ça bouge trop l'ensemble.
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Roberto Roberto
Non molto solido, sarà per le dimensioni.
12 x 10 ft
Istruzioni per il montaggio incomplete, serve un pó di pratica. La struttura è un pó troppo leggera, sarà perché è abbastanza grande, è utile mettere dei paletti di sostegno quando la tenda è aperta. La tela ripara bene dal sole e dalla pioggia leggera anche se sottile. vedrò quanto dererà. Reputo sufficiente il rapporto qualità/prezzo.
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Kerry Fournier Kerry Fournier
Mr
10 x 8 ft
The awning is ok. Not a high end model. I had to add 8 more screws to the center of the coil to keep it completely round at that joint when rolling up. The fabric is too thin to me and when rolling up it bunches up and pulls to the right side The one arm on the right side sags compared to the left as well. I used foam tape and duct tape on the coil to get around this to a point. Anyway it's not perfect but it is installed and not worth trying to replace for the amount of times I actually open it.
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KGregory KGregory
Missing hardware - horrible customer service
Did not come with complete hardware. I am missing a bracket, bolts, & drill bit. The instructions don't say what size drill bit is needed or what size the bolts are. I had to take the box of hardware & instructions to Home Depot. Three associates tried to make sense of the instructions & hardware & sent me home with a 5/8 drill bit. The customer service team is giving me the run around. They are telling me I have 3 brackets & a drill bit. I have photos to show what came in the package & they are wrong. They don't have phone number so it's all chat & email. I have not had resolution & they want to close my ticket. I have paid a handyman to install & it's just hanging off the side of my house because the box did not come with complete hardware & it has horrible instructions! PLEASE SEND ME A COMPLETE HARDWARE REPLACEMENT WITH A DRILL BIT!!
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jeaninepcohen jeaninepcohen
Don’t buy
Cheap and this company is horrible. They do not back their products even when issues occurs within manufactured limited warranty. Horrible.
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kylesusan kylesusan
Not worth the money
Only had it for a few weeks and the canopy stitching has come apart. Very cheaply made. Not happy with this at all!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
Don't buy
I should have returned it. It doesn't extend out far enough and the side bars are a menace. I don't recommend
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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rripley234 rripley234
Saggy awning
Saggy awning 1
The awning roller sags at least 1.5-2” inches the middle which leaves the awning it self loose in the middle. When the awning is rolled outward, the ends have to be tied down because any little wind will lift the awning and arms upward and they usually come slamming down. I have dealt with customer service and they are responsive.
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