Reseñas de clientes para VEVOR Drainage Trench Driveway Channel Drain Kit Plastic Grate-5.8"x3.1"-6 Pack

Two of the four sections arrived damaged. Therefore I could not use any. I asked for 2 new sections to be shipped to me. I sent photos of the damaged goods, along with photos showing that the box had been damaged in transit. I had purchased the shipping insurance. However when I made the claim I ran into numerous emails being sent back and forth. They did not honour the shipping insurance. Nor did they want to give me a full refund. They offered to give me back $30 at first. Right! To cover a $159.00 item! I refused; they then offered $40. Again I refused, and they offered $80. Finally after telling them I was going to go through my credit card company they refunded me most of the item value back. This whole process took over 3 weeks to resolve. I have dealt with Vevor for a number of years and have never had an issue with damaged goods. Not sure if I would ever buy from them again. I felt like I was not treated as a customer.

Install is schecthy be prepared for more work then expected...simple but not easy 😕 this product will need to be concreted in\n Or it will float away, no feet on it to be secured. Undergroundand plastic is too thin to mount anything, too. You're going to need to fully concrete your unit in or it will float.... A couple mounting brackets to anchor a footing in the ground would have been very helpful.But like I said, what do you expect from China?\nSet your own risk also, you do not want to hit it very hard.Cheap chinese plastic

Homes in top grate are large. So large the trench will fill with debris. I’ve been trying to contact their customer service department to return these for almost 3 weeks. Keep getting the runaround about wanting pictures. Finally got something today. That said you can return but you’re paying all postage return shipping won’t tell me where it needs to be sent to so I can find out how much I’m totally dissatisfied. Total waste of money and unfortunately, I ordered two sets of these beware.

Je suis déçu du produit que j’ai acheté sur le site vevor même pour le renvoyer c’est pas évident J’ai commandé un caniveaux de douche italienne il m’on pas livré le siphon Je ne commanderai plus chez eux

Received product 10 days late from promised date. No return or refund offered. Had to buy product locally from Home Depot to finish time bound construction. Very dissatisfied with customer delivery and service!