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VEVOR Inversor de corriente de onda sinusoidal pura 2500W DC12V a AC120V inversor LCD

Reseñas de clientes para VEVOR Inversor de corriente de onda sinusoidal pura 2500W DC12V a AC120V inversor LCD

2500 W

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chefbrownie chefbrownie
MR.
2500 W
cheaper by the dozen. The old one it replaced had power outlet port on back of unit to connect to powered systems. On this one, you can only used outlet on front of unit. This makes for unsightly wiring.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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DENNIS DENNIS
Homeowner
2500 W
Homeowner 1 Homeowner 1
To be honest I am very disappointed in Vevor's customer service. I purchased an inverter and it arrived defective. There was a loose screw rattling around inside the unit. I was able to get the screw to show itself through on of the vent slots so I could show your customer service department. The response was terrible. I was actually asked to disassemble this inverter and remove the screw myself. I questioned this request and was asked to "cooperate" with the request. This unit should have been returned and replaced immediately. I'm sure if there is any problem with this inverter there will be no support based on this experience. I will not purchase from or recommend them in the future.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Bob Bob
Beware of cust service
2500 W
This brand new 2500 watt unit had a little issue with the remote switch. That even with the main switch off the unit would not turn off with the remote. So I created a ticket well over a week ago. Since I am pretty good at electrical I figured it out the issue with the cord itself from unit to remote. I keep updating my ticket but no one from the help team will reply. All I keep getting is a reply to my ticket to be closed and nothing else over and over. All I need is a new 1$ cord sent out . Cust service is not responding. I would buy some where else due to this. Not a happy customer with this purchase even though the product looks good.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Steve Schrader Steve Schrader
Don’t order from Vevor
2500 W
I ordered the 2500 watt inverter which said it had a remote control- which it doesn’t. It is a corded controller. I spoke to Vevor and said I want to cancel my order and purchase the inverter (2000 watt) that does have a remote controller. They said we will accept your return. After hours on their support chat, I now am being stonewalled for the return. Great, now I own two inverters from this pathetic company. Run from this company !
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Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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RON RON
CEO OPCLL INC.
2500 W
DID NOT EVER RECIVE THE UNIT TO TRY. HAD TO REQUEST MY MONEY BACK FINNALLY AFTER WAITING ALONG TIME KEPT GETTING THE RUN AROUND BY THE COMPANY.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Anne Everett Anne Everett
It caught on fire!
2500 W
Somehow this shorted out and caught on fire. Glad I was home. Heard the pop, smoke followed by flames. Had to rip it off the wall as there were no quick disconnections. I finally tore it apart to see if it was salvageable. Everything was melted. Total loss. I didn't even have anything running at the time
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Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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