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VEVOR Inversor de corriente de onda sinusoidal pura 2500W DC12V a AC120V inversor LCD

Reseñas de clientes para VEVOR Inversor de corriente de onda sinusoidal pura 2500W DC12V a AC120V inversor LCD

2500 W

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ro*** ro***
inverter left out in storm at a business on Sunday
we love your inverters however your choice of delivery company SUCKS! We are a business and they left the inverter outside on a Sunday when we were having extreme storms. Hope it works
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
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Do*** Do***
slow to no communication with warranty company
Where do I begin? i bought it online, it was shipped but no emails alerting me to the shipment. It was 7 days in the shipping warehouse waiting to be claimed but I didn't receive a phone call as the phone number on the shipping was inputted wrong by the sender. It was by chance while picking up a different package that the Inverter was delivered to me. I had it professionally installed at $170 per hour to have it FAIL! Luckily I bought an extended warranty on the Inverter (learned that from a past experience) Well dealing with the warranty department is quite the treat ...NOT i have received barely any communication from them except that the 'ticket' has been registered and a 'claim #' has been issued. When i attempt to engage their chatbot communication device i don't get anywhere except for them to acknowledge that my complaint has been lodged ...even after i tell them i have already lodged a complaint and received a tracing number.... to which i supplied this info when they asked for it, they again told me they would open up a 'ticket' ... then crickets. Don't put yourself in the position of probable disappointment (like I experienced on a different one of their products, hence the warranty purchase) This has put a MASSIVE damper on my fall vacation traveling in my campervan. To the point where i may have to cancel, postpone or buy a portable inverter from a more reputable company like Jackery.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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bg209 bg209
No Customer Service at all!
Customer service is non-existent with this company. It's impossible to try to get a hold of a live person or to resolve a return. Customer service has gone straight out the window.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Boshiya Boshiya
died after 14 months.
14 months after buying this it died. dead. live wires test, but dead. no resource. will need to look at other brands. sucks. bought to upgrade my system.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Emil Ioan Emil Ioan
Un produs sub așteptări și fără garanție!
Am cumpărat acest invertor însă nu are valoarea de 5000w, la 1200w dă semne de oboseală! Are o ieșire în față care se dorește a fi trifazată dar nu este (deși pe capac scrie 600v). După ce l-am cumpărat au făcut reducere suplimentara de 10% la el și eu care m-am grăbit să-l achiziționez la 5% am fost prostit fără să primesc nimic la schimb! Din păcate această firmă nu oferă garanții pentru produsele vândute și nici retur în cazul în care nu ești mulțumit de calitatea produselor, totul este o loterie. Dacă ai noroc și cumperi un produs bun trebuie să ai grijă de el pentru că dacă se defectează ori îl repari pe cheltuială proprie ori îl arunci! Nu au instrucțiuni clare de utilizare pentru produse și există riscul să se defecteze de la prima utilizare!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
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Marcin Marcin
Firma śmieć
Nie polecam tej firmy rozmowa z automatami,a jeżeli chodzi o reklamację totalne dno , już więcej nic nie kupię z tej firmy,jak najdalej od nich
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Cześć! Bardzo nam przykro, że Twoje doświadczenia z obsługą posprzedażową i obsługą klienta były dla Ciebie rozczarowujące. Traktujemy Twoją opinię poważnie. Dziękujemy za zgłoszenie – Twój wkład jest dla nas kluczowy, ponieważ pomaga nam rozwiązać problem i poprawić naszą działalność. Zauważyliśmy, że zgłoszony przez Ciebie problem został rozwiązany dzięki komunikacji e-mailowej. Cieszymy się, że Twój problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt.
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Everest-camp Everest-camp
Off-road Trailer
Firma VEVOR Nie polecam ! ! ! . Nie ma możliwości odesłania wadliwego produktu. NIE przyjmuje reklamacji na uszkodzone produkty elektryczne. Firma VEVOR nie działa zgodnie z EUROPEJSKIM Prawem konsumenta. Jestem rozczarowany przestępczą działalnością.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby dowiedzieć się więcej o tym problemie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania wiadomości.
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Bruce Van Broeke Bruce Van Broeke
Fire comm. chair man
2500 W
Bought this inverter for my first response truck had it mounted and it does not work has power but nothing coming out to my battery chargers for 20 volt tools.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
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Rusty Shackleford Rusty Shackleford
Mr.
2500 W
Mr. 1
Dangerous Firehazard that's already be recalled internationally. This 2500w inverter comes with undersized 4AWG wire that cannot handle nearly the wattage of the inverted. I installed this in my shed with led lighting and a small air conditioner. While both were on this pulled about 650 watts, but it was enough to heat up the 4AWG wire a start a fire. Luckily I was present and extinguished it. This was not because of faulty wiring. This was not from lose cables or bolts. This was due to poorly constructed and insufficient 4AWG wire. After a week of back and forth with support, they've been no help. Don't buy this unless you plan to start a fire.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Huberland Huberland
M
M 2
Ce produit m’a beaucoup déçu, les soi disant sécurité « fusibles livrées avec l'appareil » sont en très bonne santé malgré que l’appareil a cramé et a endommagé ma lessiveuse. J’ai recommandé un autre onduleur, j’espère avoir plus de chance !
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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