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VEVOR Inversor de corriente de onda sinusoidal pura 2500W DC12V a AC120V inversor LCD

Reseñas de clientes para VEVOR Inversor de corriente de onda sinusoidal pura 2500W DC12V a AC120V inversor LCD

2500 W

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3500 watt power Inverter 3500 watt power Inverter
Vevorpure aine wave
We have been waiting for a response as how to send this one back and get another one! but haven't heard anything! it's the 26052300960922003364 vevorPure sine Wave Inverter 3500 watt power inverter with usb port Lcd Display Remote Controllerand AC outlets for RV Truck & Car solar system, when it is hooked to 12 volt system it reads input 31.2 volts and alarm is going off. (we sent a video) other ticket # is 1780941858952
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Respuesta de Servicio al Cliente: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Craig Greene Craig Greene
Broke at the 1 year mark
After only a year it died. VEVOR didn’t help very much so I through it away and told them I’m done. Then after it was already at the dump they offered to return it. Very disappointed in the service and product. Also it went down over $100 after I bought it. Garbage company with garbage tools. Good luck if you buy this.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Andy Andy
Inverter
The prise is good The inverter was faulty in the arrival o i got my money back because the culnt sent mee a new one because it was not in stock🥺
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Tai Graham Tai Graham
Never worked well, stopped working within a year
I've had this inverter for just under a year and it is now completely failed. When I initially used it, and let's be clear I've used it probably on four trips, it seemed to do okay until my battery would drop below 85%. I have a 580 amp hour battery and there should be no reason why the voltage fluctuation at 85% should trigger any kind of issues with the inverter. My wiring solid I get perfect voltage readings at all of the wiring points and then when I try to run everything - it goes haywire. It trips the battery setup and I constantly have to reset it. the alarm drives me nuts. I only gave three stars in a certain places because I guess it's somewhat worth the price if it worked but it's not so I don't know what to read it and the features seem okay but they don't work. So I put in a ticket to have this address and be where his only responded with the boiler plate will get back to you in 48 hours and nothing more. So I guess I have a very expensive door stop now.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Debbie  Purvis Debbie Purvis
Home
Will never order from you again. Haven't even received what I ordered. It's been over 30 days! You said ship within 2 days
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Lorena Lorena
No hacen devoluciones
El inversor supongo que será bueno, porque ni lo he probado, me equivoqué al comprarlo y cuando he querido devolverlo no dejan, así que cuidao y mirar bien porque NO hacen devoluciones
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Respuesta de Servicio al Cliente: Hemos recibido su ticket y nos hemos mantenido en contacto con usted para resolver este problema. Le solicitamos información detallada por correo electrónico para resolverlo y esperamos su respuesta. Le garantizamos que le daremos seguimiento hasta que se resuelva por completo. Por favor, revise las respuestas a los tickets y las alertas por correo electrónico.
Zedb Zedb
Onduleur
Commandé. Jamais reçu. J'ai fait une demande de remboursement.
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Respuesta de Servicio al Cliente: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Geoffrey Newlon Geoffrey Newlon
Newlon’s Garage
My Vevor Pure Sine Wave Inverter 5000 Watt for $471.20 never arrived even though the tracking information sent by Vevor said it did. I want my money back. I will not use this company for any future purchases.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Richard McCracken Richard McCracken
Inverter
Never received item. Only got 2 shipping updates both the same. Never received item. Never received the item.
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jesse Stobaugh Jesse Stobaugh
Purchaser
I thought that I was buying a quality inverter. I had it stored safely until needed. After I started using the inverter, it didn't last a year! It's a 3,500w pure sine wave inverter that won't carry 600w at night being powered by 4/ 100Ah lithium ion batteries. Now I'm going to lose a lot of food because of this piece of crap!
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Respuesta de Servicio al Cliente: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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