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Tuspuzz Inversor de corriente de onda sinusoidal pura VEVOR 5000W DC12V a AC120V inversor LCD

Reseñas de clientes para Tuspuzz Inversor de corriente de onda sinusoidal pura VEVOR 5000W DC12V a AC120V inversor LCD

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Jim Jim
Warranty not very good
Think I was sold a remaufactured unit . Arrived in a plain cardboard box and wasn't packaged very good . The remote was damaged and now I am waiting for a new part frome china. Could be weeks before I can compleat install
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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Bruce Van Broeke Bruce Van Broeke
Fire comm. chair man
2500 W
Bought this inverter for my first response truck had it mounted and it does not work has power but nothing coming out to my battery chargers for 20 volt tools.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
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Donald Donald
Mr
Ordered this to power my houseboat so I wouldn’t need a generator and so far it’s worked fine . Must have quality batteries to make it work flawless
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for your feedback. Apologies for any inconvenience. Our after-sales team is ready to help promptly via our online "Contact Us" section. We truly appreciate your understanding.
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Craig Greene Craig Greene
Broke at the 1 year mark
After only a year it died. VEVOR didn’t help very much so I through it away and told them I’m done. Then after it was already at the dump they offered to return it. Very disappointed in the service and product. Also it went down over $100 after I bought it. Garbage company with garbage tools. Good luck if you buy this.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Juan Heide Juan Heide
Owner
2500 W
I still dont have it. Been waiting over 1 month.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rusty Shackleford Rusty Shackleford
Mr.
2500 W
Mr. 1
Dangerous Firehazard that's already be recalled internationally. This 2500w inverter comes with undersized 4AWG wire that cannot handle nearly the wattage of the inverted. I installed this in my shed with led lighting and a small air conditioner. While both were on this pulled about 650 watts, but it was enough to heat up the 4AWG wire a start a fire. Luckily I was present and extinguished it. This was not because of faulty wiring. This was not from lose cables or bolts. This was due to poorly constructed and insufficient 4AWG wire. After a week of back and forth with support, they've been no help. Don't buy this unless you plan to start a fire.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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chefbrownie chefbrownie
MR.
2500 W
cheaper by the dozen. The old one it replaced had power outlet port on back of unit to connect to powered systems. On this one, you can only used outlet on front of unit. This makes for unsightly wiring.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Geoffrey Newlon Geoffrey Newlon
Newlon’s Garage
My Vevor Pure Sine Wave Inverter 5000 Watt for $471.20 never arrived even though the tracking information sent by Vevor said it did. I want my money back. I will not use this company for any future purchases.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Richard McCracken Richard McCracken
Inverter
Never received item. Only got 2 shipping updates both the same. Never received item. Never received the item.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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DENNIS DENNIS
Homeowner
2500 W
Homeowner 1 Homeowner 1
To be honest I am very disappointed in Vevor's customer service. I purchased an inverter and it arrived defective. There was a loose screw rattling around inside the unit. I was able to get the screw to show itself through on of the vent slots so I could show your customer service department. The response was terrible. I was actually asked to disassemble this inverter and remove the screw myself. I questioned this request and was asked to "cooperate" with the request. This unit should have been returned and replaced immediately. I'm sure if there is any problem with this inverter there will be no support based on this experience. I will not purchase from or recommend them in the future.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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