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VEVOR Lavadora a presión eléctrica Lavadora de alta presión 2000PSI 1.65GPM con carrete de manguera

Reseñas de clientes para VEVOR Lavadora a presión eléctrica Lavadora de alta presión 2000PSI 1.65GPM con carrete de manguera

Con Carrete 1,65GPM

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Alex Alex
User
Bought this with enthusiasm as the add keeps on mentioning that it was a 4500 PSI machine, false advertisement as it barely does 1500 PSI. My old Motomaster pressure washer that is 1800 PSI is stronger than this one! And don’t bother contacting VEVOR for a claim; they just close your ticket without any explanation or excuses. Poor customer service. Don’t buy it; it’s a scam!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Joseph Joseph
Didn't even last 6 months.
Sin Carrete 3,2 GPM
Pump broke at about 5.5 months. While I did get a replacement after haggling with customer service by email only, this still a pos. I took the pump apart and found the motor to pump coupler is made of plastic that disintegrated 2026-07-24 UTC 13:26:09 Dear Customer, Thank you for reaching out to us. We are pleased to inform you that we have successfully processed a reshipment for your item. Once the package has been dispatched, the tracking information will be updated and shared with you accordingly. We will provide you with the tracking number within 1-3 days so you can monitor the delivery progress. We appreciate your patience and understanding while we arrange the shipment. If you have any further questions or concerns, please feel free to contact us. Best regards, VEVOR Customer 2026-07-24 UTC 13:16:08 This also tells me you are having a high rate of failure on these pressure washers. On Fri, Jul 24, 2026, 8:14 AM Joseph wrote: Option 2. Send a new pressure washer. Ridiculous that you try to scam people by not reimbursing full price paid while under warranty. Shipping address is the same. Ship it today or I will be contacting PayPal for full refund. On Fri, Jul 24, 2026, 7:54 AM wrote: Customer 2026-07-24 UTC 13:14:42 Option 2. Send a new pressure washer. Ridiculous that you try to scam people by not reimbursing full price paid while under warranty. Shipping address is the same. Ship it today or I will be contacting PayPal for full refund. On Fri, Jul 24, 2026, 7:54 AM wrote: VEVOR Service VEVOR Customer Service 2026-07-24 UTC 12:54:00 Dear Customer, Thank you for your letter. We sincerely apologize for any inconvenience caused. As our valued customer, we are committed to resolving your issues quickly and ensuring your satisfaction is our top priority. Regarding the current issue, we offer you two solutions. Which one do you prefer? 1. We will refund USD 47 to compensate for your loss, and you can keep the product. 2. We will resend you a new product. Do you need to change the delivery address? We look forward to your reply. Please feel free to contact us with any questions. Sincerely, VEVOR Support Customer JOSEPH 2026-07-23 UTC 20:11:05 Not acceptable. I want refund for full price or a new replacement. Beyond ignorant to offer a partial refund on a product under warranty. On Thu, Jul 23, 2026, 2:46 PM wrote: VEVOR Service VEVOR Customer Service 2026-07-23 UTC 19:46:31 Dear Customer, To resolve this matter as quickly as possible, we can offer you a USD 28 partial refund, and you may keep the product without returning it. If this solution is acceptable, please let us know, and we will arrange the refund as soon as possible. We look forward to your reply. Best regards, VEVOR Support Team VEVOR Service VEVOR Customer Service 2026-07-21 UTC 07:45:35 Dear Customer, Thank you for choosing our product and for taking the time to provide us with your feedback. We take your concerns very seriously and are committed to
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chad Chad
Just junk
Used the machine two times for a total of 45 min. The second use it cutoff after 10 min and now no longer builds preasure. This is the first Vevor product that has let me down. The refund process is not fun.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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CR CR
A little hard to manage
Con Carrete 1,65GPM
Over-all this pressure washer works. What makes it hard to manage is the roll-up hose reel. The hose itself is a very stiff plastic feeling material and retains the memory of coiled up on the reel. This makes the maneuvering of the hose fairly difficult and the "upright" configuration of the washer itself with its comparative light weight, can make the entire unit "unsteady" during use. Reeling up the hose after use is difficult as I am constantly fighting the hose and the "wobbling" of the unit. It does not have enough weight to keep it on the ground. A step molded to the case so you can put a foot on it to stabilize would be advantageous. A more flexible hose would help as well. I have no other issues with the washer.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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SAN pang SAN pang
Pressure washer
Con Carrete 1,76GPM
Pressure washer 3
The shred is damage If is this machine still under warranty? How can get those parts? My phone number is 5146275657
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Mike Mike
Good for the money
Con Carrete 1,65GPM
Works fine for the money,but the pressure seems low and its impossible to wind up the hose with out someone holding the power washer due to it being so small
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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spunn4life spunn4life
Mr
Con Carrete 1,65GPM
Let me start off by saying, for a small unit it sure has good power and no issues regarding that area. However this particular model should have never even been designed with a windup spool. It's totally useless and downright annoying to use. Unit isn't near sturdy enough to utilize this feature.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jacques Jacques
Pressure gun
Con Carrete 1,65GPM
Not enough pressure. Works well. Small équipement, not taking a lot of space. Good for price……………..
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Max Max
None
Sin Carrete 3,2 GPM
When it first arrived, it had a leaking hose fitting, Vevor support sent a replacement part which I installed and it worked fine after that. Used a few times last year, weighs about half what my previous greenworks pressure washer did but seemed to work as well. After using for about an hour this year, it stopped automatically shutting off the pump when the sprayer trigger is released, just keeps trying to pump and makes a horrible noise, I assume some kind of pressure switch quit. I’ve been turning the whole thing off at the machine before letting go of the trigger which is a huge pain but usable.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Timothy Benson Timothy Benson
Mr
Was disappointed because it said it was 4500 psi. This is only with one specific head. Price is awesome. Quality is average. It will work for small jobs.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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