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VEVOR Batidora Industrial Mezclador de Alimentos 30Qt Batidora Amasadora 1100W Robot de Cocina Mezcladora Amasadora 90 kg Velocidades

Reseñas de clientes para VEVOR Batidora Industrial Mezclador de Alimentos 30Qt Batidora Amasadora 1100W Robot de Cocina Mezcladora Amasadora 90 kg Velocidades

28,4 L

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spartakusplumbing spartakusplumbing
Never received
28,4 L
Never received unit. They gave full refund. It was suppose to be a Christmas gift 2 years ago
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely apologize for the inconvenience and that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via the email associated with your order within 24 hours. Thank you for your patience while we resolve this.
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Robb nedell Robb nedell
Owner operator
14,2 L
Not got use on counter tops. Fell off and broke
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Marco  Boscan Marco Boscan
Dueño
28,4 L
Dueño 3
Falto la palanca con que sube y baja la bandeja, no llego con la maquina Necesito que me la envíen por que así tiene un mal funcionamiento, no se aprovecha y además es primera vez que me pasa algo así, siempre e pedido y nunca había faltado nada
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Le pedimos sinceras disculpas por los inconvenientes que esto le haya causado. Hemos recibido su solicitud y hemos mantenido una comunicación constante con usted respecto a este asunto. Tenga la seguridad de que estamos dando un seguimiento detallado al caso y le informaremos sobre la solución a la mayor brevedad posible. Mientras tanto, le rogamos que esté atento a las respuestas de la solicitud y a las alertas por correo electrónico para conocer las novedades.
Fidencio Ayala Fidencio Ayala
Baker
28,4 L
At first look the mixer looks nice, when you begin to look around the start and stop buttons seems too simple for the price of the mixer. The lever to lower and rise the bowl is very flimsy even when adjusted correctly. The four boots that help with the grip on the floor are not the correct fit, they either fall off or roll off. The mixer cannot be turned off and on continuously or your breaker will trip. When using the mixer on speed 1 the mixer works ok with light shaking. When using in speed 2 the mixer also has slight shaking. When using in speed 3, it is the worst, the shaking is excessive that the mixer literally moves from side to side you have to stand on the mixer so it can stop shaking. I believe the 4 legs need to be wider. The mixer does mix the dough correctly without the exception of the mixer walking away. The mixer is easy to clean all the way around. I was thinking of giving 3 stars but there's too many cons than pros with this mixer, I am not a satisfied customer for sure. P.S The amount of dough used to test the mixer was 7 cups of flour.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tony Tony
SCAMMERS
28,4 L
SCAMMERS CROOKS THIEVES SCAMMERS CROOKS and THIEVES SCAMMERS CROOKS and THIEVES do not buy anything from this crooked company they will take your money send wrong items an do nothing about it.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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***** *****
Owner
28,4 L
Terrible company to deal with. Customer service is cookie cutter responses, no phone number to physically speak to something (phones were never working when I asked for someone to call me), Every emailed to Vevor was always 24-48 response. Item came damaged and was refused at that time. Took Vevor 4 weeks to actually refund my money. I sent them photos, tracking, and even had to prove to them that the item was already back in their warehouse. Then they changed the story for why the item wasn't refunding yes. I do NOT recommend to purchase anything on the larger size from this company.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "
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Sukhi Sukhi
Singh
This machine only worked for 10 months. I have tried many times to contact VEVOR, but no one answers. They are only selling products and provide no after-sales service.
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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