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Cortadora de vinilo VEVOR de 53 pulgadas, máquina cortadora de vinilo semiautomática para bricolaje, máquina cortadora de vinilo, posicionamiento manual, corte de letreros con soporte de suelo, software Signmaster

Reseñas de clientes para Cortadora de vinilo VEVOR de 53 pulgadas, máquina cortadora de vinilo semiautomática para bricolaje, máquina cortadora de vinilo, posicionamiento manual, corte de letreros con soporte de suelo, software Signmaster

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Opiniones de los Clientes

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Eugene Eugene
Mr.
Sin Semiautomático
Printer was packaged well, arrived without damage and complete with accessories as advertised. Very easy to assemble and connect to a PC. I recommend upgrading included software to PRO level.
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Matt Matt
Great Product (Little Loud)
Sin Semiautomático
This plotter works great and for the price it's perfect my other plotter cost 2X and is half the size The only downside is the rollers are incredibly Loud not sure if this is normal or not but everything seems to work fine. Also lining up the material is a pain as there are no lines on the back of the machine like other plotters. easy to fix though just add a piece of vinyl once it's perfectly centered to use as a reference
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Mel Mel
Owner
Sin Semiautomático
My cutter is awesome! I can’t rave enough about it…you guys did a great job putting this machine together and it’s the reason I will continue to purchase products made by you guys.
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Ed Ed
Owner
Sin Semiautomático
I took time in responding to this review. First of all I was not able to assemble the cutter right away and secondly I wanted to know how well it would work. I have it all set up and have cut several images with it and have done most of the calibrations. It has performed beautifully for me so far. Set up was easy and since I have been in this business for 35 years I was very satisfied with every aspect of this purchase. It was delivered in a short period of time and was not damaged. It is a very nice looking cutter and operates like a much more expensive one. It is easy to use and the software is very good. There a lots of YouTube tutorials and the manual is also very helpful. I really am pleased with the unit and I would highly recommend it to anyone looking for a nice cutter at a great price, Vevor is the place to go. I am very happy with my purchase and am looking forward to seeing what I can create with it.
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Christopher Crowe Christopher Crowe
Owner Vinyl Install company
Sin Semiautomático
I love it! Easy to set up and run. $500 for this or $5000 for a graphtec? I like this one just as good. Also I love the built in light.
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Adam Adam
Business owner
Sin Semiautomático
I bought this because I was in a jam when my Graphtec broke. Figured it’s nice to have a spare but I would have rather paid 4k to get a spare Graphtec. It only works with its own software so you have to import and vectorize JPGs. It can’t handle anything fairly large. It would cut a large item then either give up or just cut something else entirely. Or overlap images. I wasted more vinyl than the machine cost in a few days. The amount of stress is just not worth it. But a used plotter on marketplace for more but be happy it’s reliable.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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BRYAN BRYAN
Product Buyer
Sin Semiautomático
Product Buyer 1
I am not sure if the product defect was caused during shipping or if it was a manufacturing defect. However, more importantly, I have not received a response from customer service after contacting them about an exchange. I am planning to request a refund. I am wondering what kind of response I will get when I try to do so.
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Respuesta de Servicio al Cliente: Dear customer, we feel so sorry for your bad purchase experience. I see that you've contacted our customer service team for help, and they already gave you the solution, please kindly have a check firstly. If you have any further questions please feel free to contact us again!
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Ivan dle Bagheera Ivan dle Bagheera
Owner
Sin Semiautomático
It is advertised as a printer cutter but there is NO printing possible to me this is false advertising it s. Only a cutter
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vinyl plotter Vinyl plotter
Customer support couldn’t resolve my plotter issue, paid for replacement out of my own pocket. Arrives missing patts
Sin Semiautomático
Bought this plotter out of my own pocket because my previous plotter, customer service took weeks and didn’t resolve my issue. New plotter arrives missing parts. Customer service says 10-15 days to receive replacement part, and that it would be shipped out asap. 10 days later still no part. Sure the plotter is cheap. Pray you don’t have any issues because customer service is actually useless. By the time they respond to you 4 days later you’ll have figured out the current issue and be working on a different problem, or your plotter will totally destroy itself like what happened to me. 0 stars for vevor customer support. I’ve had multiple issues with Multiple products and I have had exactly a 0% resolution rate, I’m so fed up with dealing with their customer support: it’s been WEEKS of back and forth and absolutely nothing. I couldn’t recommend more strongly you avoid buying a plotter from vevor . You WILL have an issue. And customer service will be absolutely useless in resolving it for you. 0 starts. Negative 5 stars if I could. I am beyond fed up with dealing with customer support. Zero help period.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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