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VEVOR - 10 pares de rieles laterales para cajón de 21 pulgadas, extensión de acero resistente con rodamientos de bolas, guías silenciosas de cierre suave para gabinetes de cocina con mecanismo de bloqueo, 45 kg

Reseñas de clientes para VEVOR - 10 pares de rieles laterales para cajón de 21 pulgadas, extensión de acero resistente con rodamientos de bolas, guías silenciosas de cierre suave para gabinetes de cocina con mecanismo de bloqueo, 45 kg

21 inch

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Ventura Meza Ventura Meza
Guías para cajones Vevor
21 inch
El artículo llegó como se describe y llegó a tiempo. Gracias
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moconnor185 moconnor185
Dont close fully
21 inch
Many of the drawers dont close fully. You have to push them in the last 4mm or so
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dave Dave
Never showed up- Vevor was no help
21 inch
This product never arrived and so I would say they are the worst drawer slides. The drawers really stick when there are no slides. Vevor was absolutely useless at helping me track down the missing items, and no refund. Never using Vevor again.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roger Roger
Crap
21 inch
Came with the sliders and that was it told them I need the equipment and they sent one I'm and I needed ten. Been going back and forth for a month now. Now I have to send everything back to get my refund
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Johnny Johnny
Junk
21 inch
The old saying you get what you pay for definitely applies here. If you have money to waste this company is for you. Forget about customer service because all they do is stall over and over again hoping you’ll just give up!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Johnny Johnny
Missing parts
21 inch
Don’t count on vevor making things right if you have problems with their products. I have 10 pair of drawer guides that I can’t use because they did not come with the locking mechanism. I have emailed everything they asked for and all I get is an automated bot reply. They hope you’ll just give up.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jacob Oliver Jacob Oliver
Welds are weak
21 inch
On three of the 10 sets I received the arm for the soft close broke off.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Thomas Wagner Thomas Wagner
-
21 inch
Die Schubladenschienen sind gut, die Anleitung für die Montage unbrauchbar. Dache, so schlechte Anleitungen gäbe es nicht mehr.
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Respuesta de Servicio al Cliente: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir leiten Ihr Feedback an das zuständige Team weiter, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten – wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen! Sie können sich auch gerne an unseren Live-Chat oder unseren E-Mail-Kundensupport wenden, um Hilfe zu erhalten!
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Jon Egil Jon Egil
Privat
21 inch
Skuffeskinnene er av god kvalitet, men å betale moms to ganger pluss fortolling av Posten to ganger da det er to 10 pakker ved to forskjellige datoer. Til sammen koster dette kr. 647. Så det blir neppe noen nye bestillinger fra VEVOR.
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Respuesta de Servicio al Cliente: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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Paul Paul
Nothing but problems
21 inch
Im not sure why, but these have caused alot of issues. Little plastic internal peice keeps breaking and allowing draw to be pulled out further then designed. Then you cant push it back in. You have to remove drawer and fiddle with rail. So frustrating. Should have just went with the brand name ones in the first place.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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