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Kit de potencia portátil VEVOR de 20 toneladas, gato hidráulico portátil con manguera de aceite de 1,4 m (4,6 pies), herramienta para reparación de chasis de automóviles con estuche de almacenamiento para automoción, maquinaria pesada y mecánica (2000 kg).

Reseñas de clientes para Kit de potencia portátil VEVOR de 20 toneladas, gato hidráulico portátil con manguera de aceite de 1,4 m (4,6 pies), herramienta para reparación de chasis de automóviles con estuche de almacenamiento para automoción, maquinaria pesada y mecánica (2000 kg).

20 T Material de Hierro+Ruedas

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Hans-Peter Baum Hans-Peter Baum
Schlechte Qualität
20 T Material de Hierro+Ruedas
Nach ein paar Anwendungen hat sich das Gewinde vom Zylinder gelöst, haben es rechtzeitig bemerkt, kann aber ziemlich gefährlich werden
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Respuesta de Servicio al Cliente: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Country Cracker Country Cracker
12 ton Porta Power
1st use. Would not Build pressure. was only quarter full of Hydraulic fluid. So I filled it up, still would not build Pressure. Line was full of air. So after that it started to work fine till Hydraulic fluid started pouring out the Head of Ram. I would not Recommend this tool at all. Starting to think the word VEVOR means "Crap" in some Language.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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jc jc
gm
20 T Material de Hierro+Ruedas
The tool came defective and the reps gave me the run around to not refund or replace.
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Respuesta de Servicio al Cliente: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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MIKE MIKE
12 ton porta Power kit
II purchased on 11-22-24 and when arrived the Hydraulic Rams Paint was cracking off like it was repainted as if it was a used product. first time I used it the Ram was leaking Hydraulic fluid. I contacted costumer service about the problem and so far it's been VERY POOR SERVICE ! I have read reviews sense, and many people have complained on VERY POOR RESPONSE from the company's handling of problems from products purchased from VEVOR. I have had so far NO answer as to replacing the defective part as of 1-2-24 . my son and I recently built a shop and was looking forward to buying many tools from Vevor to use in our shop, but after the POOR handling of the matter to remedy the Hydraulic Ram Leak, I will not be Purchasing any more Products from VEVOR , nor will I recommend anyone to buy VEVOR tools because of POOR Customer Service.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for bringing your concerns to our attention. We’re sorry for any hassle this has created. For additional support, please go to our "Contact Us" page online, located in the bottom navigation bar. Submit a ticket here for any unresolved problems, and our after-sales team will assist quickly. We appreciate your patience.
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D D
Owner
Owner  1 Owner  1
Many attempts to get case replace BUT KEPT GETTONG THE RUN AROUND. CASE WAS UNUSEABLE.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Bodine465 Bodine465
Tool works better than customer service
4 T Material Plástico
Tool works better than customer service 1
Tool worked good for the first few uses, but steadily seemed to deteriorate. Started with seeming to tweak ever so slightly, then wouldn't retract fully, until it finally blew out its internals and puked all the fluid out of the ram. Requested a warranty replacement, but have been getting the run around for over a week while my project hangs in limbo. This is the second Vevor tool that I've had to push to have warrantied. Will update ratings if it gets resolved.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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DANIELE DANIELE
MARTINETTO
4 T Material Plástico
BUONA LA CONFEZIONE MA SCARSA LA TENUTA . PERDITA DI OLIO IN VARI ACCESSORI
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Respuesta de Servicio al Cliente: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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technische dienstleistungen technische dienstleistungen
ich
schön schwer. schön lackiert. schöne scheisse. mit einer luftpumpe kann selbst mein sohn mehr druck aufbauen. das keines der vielen zubehörteile irgend etwas drückt oder hebt, das kann jeder kuhfuss besser. da ich es erst nach langer zeit erstmalig ausgepackt und getestet habe qualifiziert mich zum looser, pech gehabt. hättest es ja zeitnah reklamieren können. es ist sicherlich nur eine kleinigkeit die ich irgendwann selber repariere, so was wie der monteur in china hat nur die eine kugel vergessen, oder eine dichtung, oder hatte einfach zu viel geraucht und einen schlechten tag an seinem ersten tag wo jemand ihm erklärt hat was er tun sollte, eine richtige fachkraft. jetzt kommen sicher viele texte das ich zu dumm wäre es richtig zu bedienen, so in der art ich muss die ablasschraube zudrehen. mit verlaub, wenn ich die noch weiter zudrehe kommt die am anderen ende wieder raus und dann bin ich zweimel looser weil ich es dann selber kaputt gemacht habe.
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Paul Leeson Paul Leeson
Owner
Right out of the package and the hydraulic cylinder would not hold pressure. I checked the oil level in the pump and it was sufficient for what I needed to do. After reporting this to the company they offered to have me ship it back to wherever it came from and wait for a replacement or refund approximately half the purchase price. I decided in the end to keep the defective tool as a reminder of where not to buy any of my tools in the future.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Francis Francis
King
Used it once and the ram wouldn't retract submitted a warranty claim and was told they couldn't replace the part and offered me a 20 dollar credit. Which dose no good still have a brand new porta power that is useless but i ve got a 20 dollar credit i guess?
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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