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VEVOR - Prensa térmica 8 en 1 para camisetas de 38 x 38 cm, con giro de 360°, prensa térmica profesional para sublimación, vinilo y transferencia térmica.

Reseñas de clientes para VEVOR - Prensa térmica 8 en 1 para camisetas de 38 x 38 cm, con giro de 360°, prensa térmica profesional para sublimación, vinilo y transferencia térmica.

8 en 1

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Bely Bely
Solicitud de manual en español
8 en 1
Solicitud de manual en español 3
Buen dia, seria demaciado importante pudieran compartirme el manual del equipo en español, toda vez que me llego en inglés.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear customer,

Thank you for your comment!

Sorry, currently we can only provide instructions in English.
If you have questions about the use of the machine, you can contact our after-sales personnel to obtain the machine usage video.
Do not hesitate to contact us if you have any further questions.

Best regards,
Louise
Kari-Anne Kari-Anne
Mrs
I used it 5 times and it broke! The electronics fried and can’t adjust time or temp
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Ka*** Ka***
Not recommended
When I started working with my heat press, I could not get the temperature right. I emailed them and all I got back was to play more with the temperature. I finely got my self a heat gun and I set the heat press at 235c. When it was read I tested it with a heat gun. The front was only 151c, sizes 179c & 121c, middle 180c and the back was only 145c. Also tested the tumbler and it was no better - at 200c it was, middle 145c, sides 126c, one end and the other was 122c. I wish I had my heat gun earlier as I would have gotten a refund.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Martie Abbott Martie Abbott
Why such poor service
I received it first part of August. I have applied for a refund, was supposed to receive an email from Vevor. Never did, and now I have a heat press machine I don't want. I am very unhappy with customer service. I learned a valuable lesson. Marlene Abbott
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Crystal Crystal
Heat press this version isn't good and not worth the money.
5 en 1
The temperature doesnt stay at the right temperature and its really hard to set it in the firat place. The two mats are weird to use and slip all over the place. When you turn the top plate away to place you next piece it jerks the whole machine. Do not buy this machine. Spend a bit more for a different model.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tânia Madanços Tânia Madanços
Nao funciona
A temperatura nao funciona como devia. Tanto aquece demais e marca os tecidos como de menos, o dtf nao cola
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Autumn Hooker Autumn Hooker
Worst heat press ever!
Came with no instructions barely clamps down not enough pressure at all to do heat transfers! I wish I could get my money back but It’s to late
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sloane Sloane
Dégradation de la presse à chaud - QUALITÉ TRÈS MÉDIOCRE
J'ai acheté en Mai cette presse à chaud pour mon activité de flocage textile, nous sommes en juillet et la presse est complètement dégradé ! le plateau n'est plus a plat, les vis à l'intérieur frotte une paroi et ça fait pleins de particules noirs, qui au passage m'ont taché des T-shirts blanc pour des clients, pendant que j'était entrain de floquer. Franchement je suis tellement déçu, car je voyais les commentaires négatif et aussi positif et je me suis dit que j'allais tenter en voyant ce que ça aller donner. Et bien TRÈS DÉÇU comme la plupart de ces commentaires.. Il vaut mieux mettre un certains prix, plutôt que d'acheter cette presse à moins de 150€ mais qui ne fait pas dutout l'affaire !
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Heather Provenzano Ledford Heather Provenzano Ledford
Small Craft business owner/creative
8 en 1
All in all the press and almost all of the components are great. Do they have a strong odor when new, when stored for a period of time or when heating up, yes. All attachments worked and heated up right away with one exception, the shirt press. Now the reason for the bad review is the main shirt press plate. It was touchy straight out of the box. I tried for several weeks including video and other proof that the issue was not with the electrical box but with the plug from the large shirt press to the electric box. After several attempts and correspondence with Vevor support I gave up and bought a cricut press and a transworld pro for t-shirts. The mug press I still use and the hat press on occasion. For the price I was able to learn to use several attachments and how to press (time and temp) many different items. That being said the items I tend to press most are large flat items that I have since bought better quality presses. Overall, I regret purchasing it not only for the faulty shirt plate but more so that their customer service was not helpful at all. All of the correspondence happened when the press was new and still under the return window after purchase. The run around was nightmarish. I happened to be browsing pool pumps, logged in and realized I had never reviewed this press because vevor never resolved. So this is a little late for a review but I've had plenty of time with it and all its parts. I would upload pictures and videos but I already sent them years ago and store the vevor at my studio because I use my reliable better quality presses.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Olusola Olusola
Nature and Health
8 en 1
Have not been able to use the Heat Press successfully. The machine does not beep when it is hot to know when to start. The first test burnt my T shirt
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble caused. To get further help, visit our "Contact Us" page online, in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will assist promptly. Thank you for your understanding.
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