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Calentador de aire diésel VEVOR de 8 kW con silenciador y calentador de estacionamiento diésel de 12 V con control remoto e interruptor LCD para automóviles, camiones, autocaravanas, barcos y autobuses.

Reseñas de clientes para Calentador de aire diésel VEVOR de 8 kW con silenciador y calentador de estacionamiento diésel de 12 V con control remoto e interruptor LCD para automóviles, camiones, autocaravanas, barcos y autobuses.

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mi*** mi***
Having power issues.
I bought this unit last year. Never tried to us it until a few days ago. Plug it into power convertor and nothing works. I have 12v going to and it off the fuse but control panel won't come on. I've checked for lose connections and still no power to control panel
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464885706194944] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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rehabduo rehabduo
Hasn’t shown up
I have not received this item yet.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We apologize for the inconvenience caused by the package not being received during the shipping process. We have assigned a specialist to contact you within 12 hours via ticket # 464343784896512 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
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thatfastkid. thatfastkid.
Pass on this one.
Compared to all the other be ore items I have purchased this one is very low on the quality scale. Starting with the hose clamps are better off in the trash. Both the intake tube and outlet tube for air are very flimsy. The plastic vent to direct the air is no better. Upon reading through the manual a d troubleshooting my pump would move the fuel. Waiting for vevor to respond to my email to setup a return.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We are sincerely sorry to hear that you had a disappointing experience with our after-sales and customer service teams; we take your comments very seriously. Thank you for bringing this to our attention—your feedback is essential in helping us rectify the situation and improve. We have noted that the issue you reported has been resolved via email. We are glad that your concern was addressed promptly. Please do not hesitate to reach out to us again if you have any further questions.
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Return wrong unit
Must return it it's the wrong kilowatt I ordered a 8 kilowatt not two kilowatts returning tomorrow
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dustybrown8 dustybrown8
The fact they don’t follow up
Box was smashed. Not vevors fault but they aren’t getting back to me on a refund and replacement
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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ha*** ha***
Didn’t receive it
I did not receive it they sent it back to sender today cause they couldn’t find my address and I was so mad I was looking forward to using it this winter in my car but I guess not I’m so frustrated
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vevorsucks Vevorsucks
Don't order anything from Vevor
Garbage company, worst customer service experience ever. List my package and took weeks to resolve anything. Had to cancel my trip because they couldn't do their job.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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if*** if***
Item not arrived
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
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SR SR
Not an 8K heater
While the unit over is pretty nice and does work it is no where near an 8K heater whether you are measuring input or output. An 8K heater should produce (or consume depending how it is rated) approximately 27,000 btu per hour. I was heating with an adjustable propane heater with three level at 15,000 btu, 30,000 btu, and 45,000 btu. Generally I use the 30 or 45 setting to heat the room up and then kick it down to the 15 to maintain temperature. Generally even the 15 setting is too much and I have to cycle it on and off every 30 minutes or so. I though this heater would be perfect as I could run it on high to heat the room then scale it back to maintain temp. However, on high this raised my room temp about 2 degrees per hour. On low (15,000 btu) my propane heater raises it about 4 degrees per hour. So next step was to look at the fuel consumption. They claim .36 liter per hour and diesel has an energy density of 35,000-36,500 btu per liter. This equates to 13,140 btu per hour at best. Considering there is a heat exchanger with external combustion the efficiency of this unit is probably 80-90%. Once again going on the best case this leaves us with it being close to a 11,800 btu heater or a 3.5K heater.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Peter Peter
Leistung schwach
Habe das Gerät ausgewählt, weil es laut Beschreibung Räume mit 20qm heizen kann. Leider kommt aus dem Gebläse nur mäßig warme Luft in der Standardstufe 3 (weniger heiß als ein Fön). 5 Stufen hat das Gerät. Bei Stufe 5 wird es etwas besser, aber dann produziert das Gerät schon einen Höllenlärm. Also wie eine Turbine. Mit Stufe 3 braucht es mindestens 1 Stunde bis der Raum spürbar (5-10 Grad) wärmer wird. Ausgangstemperatur war um die 3 Grad. Nach einer Stunde vielleicht 10 Grad. Der Dieselverbrauch ist tatsächlich gering. Leistung auch. Geräusche nicht.
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Respuesta de Servicio al Cliente: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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