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VEVOR Aireador de Césped Remolcado con Asiento y Ruedas, Acero Reforzado, 1 m de Ancho, Profundidad 5 cm, Soporta 54 kg, Compatible con Tractores Cortacésped y Cortacéspedes, para Compactados Jardín

Reseñas de clientes para VEVOR Aireador de Césped Remolcado con Asiento y Ruedas, Acero Reforzado, 1 m de Ancho, Profundidad 5 cm, Soporta 54 kg, Compatible con Tractores Cortacésped y Cortacéspedes, para Compactados Jardín

40 pulgadas

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bernie bernie
misleading description not a plug aerator
32 pulgadas
it’s built well but the description is deceiving It is not a PLUG AERATOR. Spike aerators are not that effective. Tried to return it but didn’t realize it was a spike until the whole thing was assembled. customer service was not very helpful after a few weeks they offered a return but I had to get it to a shipping point which I don’t have a vehicle to get it there.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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bruce.hotrod bruce.hotrod
Wheels dont fit.
40 pulgadas
The wheel on the handle side doesn't even fit the axel is to big for the bearings. The other side fit fine. But I had to rig the hadle side and take the bearings out of the wheel for both wheels to fit. Ridiculous for 150 bucks.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 1793699953697], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
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Th*** Th***
Buyer Beware. Not a PLUG Aerator!
40 pulgadas
Buyer Beware.  Not a PLUG Aerator! 1 Buyer Beware.  Not a PLUG Aerator! 1
Decent enough product, however the description states in multiple places that this is a PLUG AERATOR. This is simply a spike aerator which does not loosen the lawn as well as a plug aerator. If you are like me and insist on the best tools for your yard, I would skip this one and find a true PLUG AERATOR. A plug aerator will pull up a plug or small core of your turf which allows the roots more space to grow (loosens the soil/turf). This device simply punches a small slit which closes up almost as soon as it passes over. UPDATE: Customer service is also lacking. I did get a small refund, but what should have been offered, a replacement or full refund, was not offered. What has been a good relationship with Vevor has now turned into a non-relationship.
9 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Earl Earl
Falafel
40 pulgadas
The bar is bowed up in the middle to the middle spikes Hardley get penetration. They need to use a sturdier cross bar
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Rudy Rudy
Customer supports sucks
32 pulgadas
The item arrived on time, matched the description, and was very easy to assemble, which I appreciated. Unfortunately, the quality wasn’t what I expected. A part broke shortly after I started using it, and I reached out to customer support on March 21st for help. I wasn’t looking to return the product — I actually want to keep it — I just needed assistance with replacing the broken part or receiving a partial refund. What has been disappointing is that I never received any response at all. Good customer support makes a big difference, and I was hoping for at least an acknowledgment or some guidance. I still like the product overall, but the lack of communication has been frustrating. I hope the company can improve their support moving forward.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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