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VEVOR Alfombra de Drenaje Antideslizante 90 x 300 cm, Alfombrilla Comercial de PVC, Felpudo Impermeable para Entrada de Casa, Compatible con Cocina Piscina Terraza Baño Ducha Restaurante, Color Gris

Reseñas de clientes para VEVOR Alfombra de Drenaje Antideslizante 90 x 300 cm, Alfombrilla Comercial de PVC, Felpudo Impermeable para Entrada de Casa, Compatible con Cocina Piscina Terraza Baño Ducha Restaurante, Color Gris

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Ryan Ryan
3x16 not the same as 3x50
Buyers beware - the 3x16.4 is a different mat than 3x50. It is misleading to have all these mats on the same page. Sent a message to customer service and received no response. The 3x50 mat is very nice and worth the money. The 3x16.4 is not.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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laurienhoffman laurienhoffman
Unprofessional and untrustworthy
Unprofessional and untrustworthy 1
BEWARE: The mat arrived damaged, and Vevor hasn't reimbursed me. I notified them immediately that it was damaged and sent a photograph of the rip in the mat. They responded quickly, telling me to dispose of the mat and that they would reimburse me. Instead, they came back a few days later requesting a photo of the box it came in. Why would I keep the box? It was recycled, and I have yet to receive my refund.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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