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VEVOR Barredora de Césped 198 L Cortacésped Manual con Bolsa recolectora Ancho de Barrido 66 cm Cepillo Giratorio Altura Ajustable Ruedas 25,4 cm para Césped Hojas de Jardín Escombros Secos

Reseñas de clientes para VEVOR Barredora de Césped 198 L Cortacésped Manual con Bolsa recolectora Ancho de Barrido 66 cm Cepillo Giratorio Altura Ajustable Ruedas 25,4 cm para Césped Hojas de Jardín Escombros Secos

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AB AB
lawn sweeper
It arrived damaged. The weld on the axle was broken. It doesn't look like too substantial of a weld to begin with. I had to ship it back. We'll see how the one they send back to me works. If not, I'll send it back for a refund.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Alfredo Malinis Alfredo Malinis
Mr.
Would not buy this again. Its certainly not great for picking up anything other that grass clippings or small leaves. We have oak trees and it struggled to pick up small sticks and anything else for that matter. Customer service is non existent
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Kevin Kevin
User
Product is difficult to maneuver and does not collect leaves very well, even after multiple attempts in the same area.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lorena Ruelas Lorena Ruelas
Person
What i received was not what I ordered. Video shows metal rakes that sweep the leaves into basket. I have plastic bristles and are very ineffective for "raking " in the the basket. I would have sent back but it was a hassle to put together let alone and take apart and sending it back.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sergio Sergio
Buyer
Saw the advertising on Instagram, it stated that the sweeper collects dog poo too, and having three dogs, I wanted to give it a chance. It is not an easy walk; it gets things done, but the effort requested isn't worth it. I tried a different setup at different heights, but nothing changed really. It gets stuck while you try to collect the palm tree foliage the wind brings on your lawn, it gets all around the sweeper mechanism, and you will have to manually remove it. The things it collects are the same as you would collect with a mowing machine; it can probably work well on a freshly mowed lawn where you have to collect a lot of foliage, but forget to collect them all. Structure is cheap, and the net basket won't last long. The basket is too large to be emptied comfortably into a regular trash can.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cody larson Cody larson
Buy the smaller unit
36” hopper doesn’t hold much basically push 5’ and need to empty. I purchased to pick up sweet gum pods. Only works if you blow or rake pods to top of grass. Then spend more time emptying bag then it would take to just rake the yard. Used for 10 minutes ask to return. They kept responding with automated responses.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chris Kopytek Chris Kopytek
Junk
Garbage don't buy
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sonya Yates Sonya Yates
Mrs.
This is a horrible company to deal with. Do not buy from them. They make returning an item so difficult that you finally just give up. Rather than trying to talk to me about my return they sent me some part. They thought I needed. Now I’m stuck with over $100 item that’s useless. I am very disappointed in this company!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Raymond villarreal Raymond villarreal
Lawn sweeper damaged in shipping
Was bent when I opened the package.. had to I straighten it rather than go through to hassle of return and wait for another one.. but it's easy to use and very helpful for this disabled veteran.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Morgan Morgan
Highly dissatisfied
I am highly dissatisfied with the Vevor Lawn Sweeper. Upon seeing the package I should’ve know there was going to be an issue. It only went downhill from there, there was no clear indication of how to open the package. It was completely taped, I ended up having to rip the box to get it open. The arms to the handle did not screw on very tight, the nut would barely turn on screw and then not move further they were very loose. I constantly had to adjust the height of the brushes to even get it to pick anything up. When it came time to dump what it collected, it was very difficult to dump as the rods fell out of the bag if I was not holding on to them both. This made it very difficult to turn the bag and dump out the leaves. I ended up covered in dirt and having to pick the rods out of the leave pile. Overall, I am very dissatisfied with the lawn sweeper from packaging, difficulty assembling, works poorly, and just overall does not get the job done that I need taken care of. The rods need to come already sewn into the bag. Assembly needs to be easier.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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