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VEVOR Barredora de Césped 198 L Cortacésped Manual con Bolsa recolectora Ancho de Barrido 66 cm Cepillo Giratorio Altura Ajustable Ruedas 25,4 cm para Césped Hojas de Jardín Escombros Secos

Reseñas de clientes para VEVOR Barredora de Césped 198 L Cortacésped Manual con Bolsa recolectora Ancho de Barrido 66 cm Cepillo Giratorio Altura Ajustable Ruedas 25,4 cm para Césped Hojas de Jardín Escombros Secos

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1640 Reseñas
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N atedogg N atedogg
Doesn't perform as advertised
It doesn't work like advertised. The leaves doesn't push to the back of the catcher I need to manually move the leaves to the back and it doesn't pick up the leaves that good, too late to return 😔
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464181156001792] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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pe*** pe***
Never received the order.
Ordered and paid for, never received it and it said it was un deliverable, emailed them my address twice and still didn’t receive my order.
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utlkn2me99 utlkn2me99
Doesn't pick up enough leaves.
Doesn't pick up many leaves on first and second pass. Pretty disappointing.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464178820219904] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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DB*** DB***
No customer Service
We really want to use the product but the customer service has been horrible. We are trying to get the missing hardware and we continue to be told someone will contact us in 24hrs and 72hrs. You have no one to call and only able to email. Because of this I will never recommend or purchase another product from this company. I can only imagine how long a refund might take.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 463684174424064], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
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collinktm collinktm
Not for unleveled yards
Really unhappy with this purchase. If your yard isn’t super level the bristles catch the high spots and make it hard to keep sweeping. Raising it higher is an option but it collects much less when I do for my yard. Very disappointed
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464184040634368] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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gametimegraphics1993 gametimegraphics1993
How the product works.
Bought this online and was excited to receive this and see how it works. What a disappointment. The bag will not hold what is shows in the picture. It would only hold 1/3 of the bag before it would not pick anything else up. Removing the bag was a pain with the two bars then having to undo the side straps every time. Not convenient. Also bag was not very flexible to dump in a bag. With heavy leaves I would not go 5 feet before it was 1/3 full and I needed to unload. This sweeper is not one I would recommend. Pictures and videos are better then the how this really works. Will be sending mine back.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered with [VEVOR Push Lawn Sweeper]. We are waiting for your response by support ticket #[Ticket Number 463862934626304], please reply to us ASAP. We usually reply to you within 24 hours after receiving your response.
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dpgladbach dpgladbach
Not what I expected
Assembly was easy & straightforward. The bags clips dont stay on the side bar, had to clamp them down. And the handle is too low. When i operate the sweeper, it throws all the debris against the brush so it only picks up for the first 10' or so. The basket should tilt back to cathc the debris, and the handle should be approximately 40" off the ground at the parked postion. I'm going to have to add handle extensions to make this work. I would not purchase again.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered with [VEVOR Push Lawn Sweeper, 26 in Leaf & Grass Collector with 7 cu. ft. Hopper Bag, Adjustable Brush Height & Spinning Brushes, Heavy Duty Yard Sweeper with Rubber Wheels for Leaves Grass Cleanup]. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 463812270123008] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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mrobischong63 mrobischong63
junk never buy this item
I never buy from vevor again total crap the return process sucks too junk I never shop vevor ever again the return process sucking not able to return this shitty product
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Su*** Su***
Customer service is nonexistant.
Edited to add: There is no customer support. My inquiry about getting extra rubber tips sent to me was answered with a bot-generated FAQ which gave the option of returning the whole thing. I would be hesitant to advise anyone to buy from this company now. I just received my lawn sweeper yesterday and assembled it. I used for the first time today. My issue is chestnut hulls and it did a pretty decent job picking them up. My yard has some issues that made it more difficult (uneven ground from critters digging and burying things and tree roots from massive trees that were removed, but all in all, it worked pretty well. I would give it a 7/10 for my yard, might be an 9/10 for things other than chestnut hulls and a more even surface. I'd take one point off because the rubber end caps for the metal rods that hold the basket in place fell off within an hour. I would like some extras sent to me if possible.
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bolchoway bolchoway
Not worth the price
It is harder to push than what is assumed from looking at pictures. The lawn has to be shaved down and any imperfections in the lawn will make it really hard to push also. With a lot of leaves, the front of the bag fills up really fast and doesn’t move itself to the back of the bag, therefore half full bags you have to empty or constantly push the leaves back in the bag. Bottom line is, if you have it too low it’s way too hard to push. Too high, and you must have to leaves.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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